Business Process Analyst

over 2 years ago
Full time role
Seattle, WA, US... more
Seattle, WA, US... more

Company

Convoy is the most efficient digital freight network. We connect shippers to carriers to move millions of truckloads, saving money ...

View Company Profile

Job Description

Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to change the way freight moves.
The next time you’re out driving and see an 18-wheeler on the road, that truck is empty 35% of the time. When big trucks drive empty, they throw unnecessary CO2 into the atmosphere. In fact, empty trucks generate more than 76 million metric tons of wasted carbon emissions every year. At Convoy, our digital freight network helps reduce those empty miles and cut carbon waste by nearly half.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help move the world forward.
About you:
The Fleet Management team supports the Convoy Go program by managing all associated assets. This is a unique role that revolves around coordinating physical assets and hardware remotely through technology. You can learn more about Convoy Go here.
As a member of Fleet Management, you will collaborate with teams across the organization to improve the processes and product utilized in day to day operations. You are process oriented and analytical, but comfortable with ambiguity due to the ever changing nature of this role. You take ownership of problems and have a desire to grow a team from the ground up.

You will:

  • Manage all operations, performance, and metrics for Convoy’s asset fleet in a select region
  • You will partner and communicate with Convoy carriers, Operations, Demand, Brokerage and other internal teams to resolve issues and efficiently run the drop program
  • Optimize processes in order to increase efficiency and automate much of the daily operations
  • Provide data to identify trends and report on your region’s performance
  • Drive meaningful improvements to the utilization of Convoy assets
  • Develop cost cutting strategies and unique solutions to impact margin
  • Apply market insights to inform the management of our trailer fleet
  • Collaborate with the product team to create the internal tools needed to scale program
  • Become a subject matter expert for your team’s focus area in order to provide expertise and support for expansion

We’re looking for someone who has:

  • BA required
  • 1-5 years professional / business experience
  • Ability to create new and refine existing processes
  • Scrappiness - we are looking for candidates who can hustle and improvise solutions
  • Cross team collaboration to work with many orgs throughout the company
  • Strong communication skills and keen attention to detail
  • Developed organizational skills and ability to manage many different priorities at once 
  • Ability to excel in a fast paced and ever changing work environment

Nice to haves:

  • Experience in Excel and SQL preferred
Benefits: Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 
* On demand mental and emotional health benefits through Lyra * On demand primary care through 98.6* Generous paid time off* Paid parental leave program * Fertility benefit solutions via Progyny * Child-care and adult/elder-care options through Bright Horizons* Opportunity to join and contribute to one of our Employee Resource Groups* Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

Similar jobs





Convoy is the most efficient digital freight network. We connect shippers to carriers to move millions of truckloads, saving money ...

View Company Profile

Similar jobs