Office Coordinator

At Aspiration, we created the category of sustainable, socially responsible retail consumer finance. We offer unique financial products to let people save, spend, and invest their money in ways that make them more financially secure and align with their personal values. Unlike other financial institutions, Aspiration is committed to building a relationship with our customers based on trust and aligning the customer’s success with our own. Aspiration has raised over $200M in funding to date, and is growing quickly. 
As Office Coordinator, you will play an integral part in our return-to-work strategy and execution as well as own other critical duties among the People team.  You are self-motivated, proactive, quick-thinking and flexible, ensuring the highest level of customer service in all that you do.  In this role you’ll juggle multiple and diverse responsibilities while maintaining a strong emphasis on organization and an unwavering attention to detail.  This position requires a can-do attitude, a knack for solving problems and the ability to thrive in a complex and fast paced environment.  Aspiration Values Action: We take initiative. We are doers, not bystanders. Boldness: We don’t tinker, we transform. Customer-Centered: Our customers are at the core of our business. Delivering for them is our North Star. Diligence & Dedication: We do what we say we’re going to do, when we say we’re going to do it. Entrepreneurial: Act like an entrepreneur not an employee, generate results for the company and customers everyday.

What You'll Do

• Weekly Office presence (Monday - Friday, 8:30am - 4:30pm; equivalent to 28 hours per week)
• Coordinate and support the reorganization and re-opening of the office space; including but not limited to, office layout planning, furniture moves, office sanitation to meet COVID compliance and our internal health and safety requirements etc.
• Maintain post-covid in-person procedures including collecting, manage and monitor proof of certain required documents, as defined in company health and safety policies
• Receive, organize, scan and distributing mail to the appropriate departments and assist employees with outgoing mail and packages 
• Organize on-site meetings/events including ensuring onsite technology and IT infrastructure (conference rooms, printer, internet, kitchen appliances, etc.) are in working order.
• Clear and organize all conference rooms: wipe boards, remove trash, organize and replenish conference room materials including markers, post-its, erasers, etc.
• Point of contact for Building Management correspondence, To-Do's, docs, requirements, updates, notifications, etc. and inform and update People team: Terri and Wendy
• Fielding general phone or email inquiries, answering questions to the best of your ability and directing information to appropriate departments
• Follow office workflow procedures to ensure maximum efficiency and identify areas for improvement.
• Maintain personnel and employee files and records with effective filing systems and ensure records are maintained and current.
• Organize and clean heavy office traffic areas throughout the day (kitchen, printer, mail, conference rooms, storage, front desk, and other team areas).
• Inventory, stock, and order office supplies, kitchen supplies, snacks, and other supplies as needed.
• Juggle multiple tasks at a time, prioritizing needs of the business and communicating expectations frequently and clearly
• Provide other administrative support as necessary - including but not limited to providing employee reports and data, scheduling group meetings, maintaining calendars, doing research, creating reports, documenting new office procedures.

What You'll Bring

• Previous office/administrative experience preferred
• Proficiency in Mac Book, Google suite, and familiarity with Microsoft Office
• Outstanding customer service skills; upbeat, pleasant, patient and energetic
• Tech savvy and good with troubleshooting flows
• Excellent interpersonal, organizational and communication skills, both written and verbal
• Proven ability to multitask; project management experience a plus
• Ability to thrive in a fast-paced environment

What You'll Get

• Work for a mission-driven company to transform the lives of millions by building a better, values-oriented financial firm
• Opportunity to be part of and to contribute to ESG, as a steward of social and environmental change
• Inclusion in Diversity, Equity, and Inclusion employee activities and events
• Diverse & Inclusive work environment and company focus