Sales Operations Manager

OUR STORY

At Zoomo, we’re pedalling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast growing start-up with operations in the US, UK, France, Spain, Germany , Australia and we’re just getting started. We’ve raised >US$95m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. And now we’re looking for more passionate self-starters to grow with us. Expect to join a fast paced and supportive environment where opportunities are unlimited and your career development is our priority.

OUR PURPOSE

We are transitioning billions of urban miles from bikes, cars and trucks to smart e-bikes. eBikes are more efficient, more sustainable and now, easily accessible.

OUR VALUES

We move fast and score goals. We seek honest feedback. And we respect the individual.

www.ridezoomo.com

THE ROLE

As the first Sales Operations manager, you will report to the COO and be responsible for driving the global sales strategy and pipeline management for our new and rapidly growing Enterprise business.

You will partner closely with GMs, business development and account managers across multiple markets to understand enterprise customer requirements and enable local markets to successfully sell our bikes and services to new customers and – just as important - ensure we’re growing our share of wallet with our existing customers.

The ideal candidate is a high-energy, highly analytical, driven individual with a flair for marketing, sales and customer centricity. Key activities include:

• Reporting and Analytics: Produce insights from global sales data to help the COO and regional sales teams understand the health of the sales pipeline and what they must do to achieve their ambitious targets
• Governance: Maintain the integrity and accessibility of our CRM system and other key sales processes and tools
• Value Proposition: Create the Zoomo Sales Playbook, one-pagers, competitor battlecards, testimonials, and value propositions for Zoomo products and services to support regional sales teams close multi million dollar deals
• Deal Support: Be the voice of the regional sales teams at HQ and work with central function stakeholders and our sales leaders in removing roadblocks to close deals
• Strategic Initiatives: Work directly with key sales leaders on critical strategic, organisational and operational projects designed to increase revenue, sales productivity and operational efficiency.

Requirements

• 3-5+ years of working experience - specific sales operations or management consulting experience preferred
• Ability to take initiative in a constantly changing work environment
• Experience in creating and optimizing processes
• Exceptional communication and organizational skills
• Able to communicate and listen effectively with remote teams on different timezones; great written, verbal and presentation skills
• Self-starter mentality. Excited by a growth environment and willing to try new strategies while keeping the focus on achieving results. Focus on getting things done without needing to rely on established processes
• A hands-on practitioner with a strong instinct for strategy and revenue growth
• Analytical thinking. Data-driven mentality and strong business judgment. Able to roll up your sleeves and analyze the data and pull key insights
• Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners
• Alignment with Zoomo’s vision and purpose

Benefits

You will get exposure to many technologies, and be around some very talented people in a highly collaborative space. We are looking for exceptional people and will offer a package and environment to match.

• OPTION TO WORK REMOTELY: our preference is that you're in the office ~1-2 days a week with the team but for the right person in the right circumstance, we'd make it work for you.
• Jumping aboard a rocket ship at the ground floor
• Working at a well-funded start-up with a strong management team and global presence
• The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
• Flexible workplace with a team of extraordinary, motivated and fun co-workers
• Autonomy and ownership of the work you do, with flexible hours
• The full support of an experienced management team in helping you meet your targets and your professional development goals
• Attractive remuneration package and benefits
• Expect autonomy and responsibility, solving problems you've never imagined even existed, at high pace