Sales Associate

  • Zoomo
  • Melbourne, Australia
  • Sep 07, 2021

Job Description

ABOUT ZOOMO

At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.

In the short span since the founders went full time in 2019, Zoomo has raised over $30M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, France, United Kingdom, United States, and the Philippines, where we are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir, and many more.

THE ROLE

The Front of House Sales Associate role is exceptionally important; you’re the face of Zoomo directly representing Zoomo to customers. You are a salesperson with a love of bikes and a passion for customer service.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Requirements

  • Previous experience in a Retail or customer service facing environment
  • Great communication skills (bonus points for languages other than English)
  • You’re competitive and have a track record in meeting sales targets: you don’t hit targets, you smash them
  • Attention to detail and ability to multitask at once while paying close attention to the customer's needs
  • Able to identify, solve issues and take ownership to resolve them
  • Capable of building trusting relationships with customers and suppliers
  • Flexibility to work various shifts on a rotating rota.
  • Experience in mobility, micro-mobility or with e-bikes is a plus
  • You’re willing and enthusiastic about selling our product to potential riders
  • Inquisitive - infectiously curious, thoughtful and happy to question the status quo
  • Has fun and enjoys working in a collaborative environment.

Benefits

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

  • Competitive salary or wage on offer
  • Flexible working hours.
  • Monthly Team Social Events
  • The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
  • The full support of an experienced management team in helping you meet your targets and your professional development goals

Organization Type

Company

Organization Size

51-100

Sectors

Energy, Transportation