Consultant Smart Grids (f/m/d)

About Working at envelio
Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving. In short: own it, love it, grow with it.

We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 130 envelians are already on board. Dive in and thrive! Your Role
As Smart Grid Consultant (w/m/d), you advise our clients on the use of our software, as well as the adjustments of their business processes. In a team with other consultants, you support our users in the independent and profitable use of our software. We accompany our customer groups in a reliable and long-term-oriented way and manage their success. That is why we also call this task Customer Success Management. In this role, you act as a connecting link between our internal stakeholders and the customer, assuming a key function in the overall product development process.   How You Make an Impact

• Working closely with the Customer Implementation team, you are responsible for the onboarding of new customers in pilot and rollout projects
• You consult customers on the development of their business processes with the help of our software
• Through regular communication with the various stakeholders, you identify and determine the biggest challenges and improvement potentials in the technical and operative processes
• You are the first contact person for our users and serve as the interface between them and internal stakeholders from the Product and Sales departments 
• You determine and analyze key figures on customer use and customer satisfaction 

Your Profile
Perfection is a myth! We’re more interested in the human behind the screen, so think of these criteria as helpful directions — we're excited to see how your unique skills might fit in.

• You have a degree in Electrical Engineering, Energy Technology, Industrial Engineering or a comparable field of study 
• You are familiar with the planning and operation of electrical grids or the integration of electrical plants and you know how to put your knowledge about the energy business and its existing interconnections to good use 
• You already have working experience being solely responsible for projects with direct customer contact and are excited about developing and fostering lasting customer relationships 
• Ideally, you already have experience in fields such as technical consulting, customer success management, key account management of related fields in a b2b context
• You communicate with various stakeholders and colleagues, conveying your points at eye level and with a high degree of trust
• You are business fluent in German and English

Your Benefits

• Join us fully remote or at our lovely office in Cologne in a hybrid working mode
• Option for remote work from abroad (up to three months per year) 
• 30 holidays + 3 corporate holidays 
• Support for your health through sports membership cooperations 
• Flexible use of a monthly mobility budget (e.g. Jobrad, ÖPNV)
  
• Time and resources for individual growth 
• envelio pension plan 
• Regular company and team events