Outbound Logistics Specialist

Who we are

In 2018, Cowboy introduced the most beautiful, simple, and connected electric bike for urban riders. With a vision to be the ideal mode of transport, Cowboy has transformed the electric bike to be a fully connected ecosystem that our riders experience every day. Over time, the cultural impact we imagine is one of creating the living city - urban environments that are more mindful of us and the way we want to move and more sustainable for all its inhabitants.

We are a disrupter in the market with ambitious goals, winning Red-Dot awards in 2018, 2019, and 2021. We enhance the riding experience by unifying intelligent technology, delightful design, and meticulous customer service. Our mission is to become the most desirable micro-mobility company in Europe & US by 2025.

In May 2021, Cowboy launched its fourth model, introducing a new frame with a wireless phone charging feature. Our bikes, on-demand test rides, and repair services are available in more than 10 European countries and our bikes are available across the U.S.A. In January 2022, Cowboy raised $80 Million of funding from international investors led by HCVC and Siam Capital with continued support from previous investors Index and Tiger Global in the Series C round.

A Cowboy is someone with the courage, despite their fears, to follow their own intuition and to move their own way. Courage is the human emotion shared among our riders and with us as a brand.

The Role

To support our exciting growth and help take us to a higher performance level in order management, we’re looking for a dynamic, customer centric and passionate person with grit, to join our supply chain team. The Outbound Logistics Specialist is responsible for overseeing and optimising the last mile part of our deliveries in collaboration with our external partners.

Reporting to our Supply Chain Manager you will directly contribute to the company’s performance by ensuring accurate estimated delivery dates, on time delivery and best warehousing costs to achieve best customer service. 

You will be part of the Supply Chain team of four people and work closely with our partners in Europe and to some extent with suppliers in Asia, our bike assembler and our procurement function. 

What you’ll be doing

• Ensuring excellent customer experience by providing accurate delivery dates and closely working with our operations team.
• Closely collaborating with our 3PL partner to achieve optimal warehousing
• Executing Purchase to Pay process: placing & confirming orders with Supplier as per supply plan, ensuring parts readiness, parts receptions, following up on supplier payments, expediting where necessary. 
• Arranging Parts logistics: organizing and managing deliveries from Asia and Europe with logistics partners. 
• Managing Payments: Closely collaborating with the Finance team on timely payment execution and resolving mismatches. 
• Keeping purchase orders up to date in ERP according to the latest Production Plan and reconciling them on a monthly basis to ensure proper functioning of MRP and financial reporting. 
• Executing transfers in Odoo ERP system to maintain accurate inventory levels. 

Requirements

Who we are looking for

• Logistics/ Supply Chain/ Engineering higher education
• 3 years hands on experience in buyer role in manufacturing operations
• Experience in purchasing from Asian suppliers
• ERP proficiency in understanding stock movements (Odoo experience is a plus)
• English and other languages are a plus (French, Chinese)
• Detail oriented and accurate when handling data
• Goal oriented
• Cost conscious
• Enjoys negotiations and conflicting interest situations
• Enjoys a fast paced environment.

Benefits

What we offer you

• Highly competitive package with a clear and open salary structure
• Equity / Share warrants
• Hospitalisation insurance
• 30 days vacation days (exclusive of local bank holidays)
• A Cowboy bike to be used along your contract (and a nice discount for your family)
• Daily meal allowance
• A monthly budget to cover some of your costs on the days you chose to work from home.
• Opportunity to become one of the key employees of a fast-growing start-up with open, respectful and fun company culture
• Having a real impact on the company’s growth and evolution
• Working with people who love what they do every day

Just like our rider community in cities across Europe, diversity is a strength. No matter where you come from, or the path you're on, Cowboy is inclusive and so is our workplace. Your unique skills, passion, and perspective will help us continue to transform mobility and urban life for the better.