Billing Analyst

At Apeel Sciences, we look to nature to help the global food system improve quality, reduce waste, and ensure an abundant future for our planet.  

We believe that our most essential ingredient in our recipe for success is our people. We strive to cultivate an environment where everyone is welcomed, and can bring their full, authentic selves into everything they do at Apeel. Humility, Ingenuity, Leadership and Teamwork are the values that define us and how we work with each other, customers, and communities across the globe.

About This Role

The Billing Analyst is responsible for timely and accurately preparing invoices to Apeel’s customers, including proactively communicating with our customers to get required shipping or receiving information.  These customers may include suppliers of fresh produce (packing houses), distributors, and retailers (grocers). The Billing Analyst is also responsible for following up with customers regarding outstanding balances, and resolving questions that our customers may have about our invoices.  This role also provides useful revenue information to other Apeel stakeholders by customer, product and type of revenue.  This role requires someone who has strong analytical and communication skills, with a sharp attention to detail.

What You'll Do

• Help drive the billing function by ensuring effective processes and accurate invoices.
• Review customer contracts for product and pricing information.
• Maintain a centralized file of pertinent customer information.
• Work with Apeel team members and the customer to obtain necessary customer information.
• Track incoming customer purchase orders and shipping documents throughout the month.
• Communicate with customers regarding missing purchase orders or shipping documents, and discrepancies in documentation.
• Communicate issues to Apeel management.
• Prepare customer invoices in Oracle and reconcile supporting documentation to the invoices. Invoices may be prepared monthly or multiple times throughout the month, depending on the customer.
• Follow up with customers regarding late outstanding balances due to Apeel.
• Work with the Financial Planning and Analysis team to facilitate reporting by customer, product category and related metrics.
• Respond to internal and external requests and provide high quality support to customers and colleagues.
• Participate in the development and documentation of policies and procedures.
• Identify areas for workflow process improvements, provide recommendations and execute on the changes.
• Perform other duties and ad-hoc projects as assigned.

What You Bring

• Bachelor’s degree in Accounting, Business, Finance or other related field (or an equivalent combination of relevant education and applicable job experience may be considered)
• 2+ years of billing or accounting experience
• Customer service (both internal and external)
• Interpersonal communication
• Strong oral and written communication skills
• Able to handle multiple priorities and set/meet deadlines
• Problem solving
• Organization
• Documentation skills
• Detail-oriented
• Excel experience required
• Oracle experience a plus
• Salesforce experience a plus

Apeel believes that the scale of our impact is determined by the teams that work with us. As such, we seek to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.