Operations Analyst
about 1 month ago
Full time role
In-person · Dungarvan, WD, IE
- Monitor status of client samples, keeping management informed of status and TAT. Escalation of timeline and client service issues to management.
- Obtains necessary information for quote preparation and generates quotations for transactional work and /or RFQs for pricing group
- Audits sample paperwork at required times.
- Schedules, coordinates and participates in client conference calls, visits and audits if required
- Attends meetings with technical groups as needed.
- Documents client interactions into the project log database.
- Reporting – provision of account, activity reports as required on a local or global basis as appropriate.
- Responsible for reviewing data to the relevant regulatory standard, analytical procedures and appropriate documentation.
- Continuous improvement – identification of opportunities for improvement of quality and service with client group, formulation and implementation of action plans for continuous improvement with management
- Other tasks / duties that may be required in order to perform the role.
Mobilizing talent for a climate positive world