Technical Aftersales Manager (m/f/d)

about 1 month ago
Full time role
In-person · Schwabing-Freimann, München, BY, DE... more
Your mission
  • Customer claim contact person and first onsite technical failure analysis
  • Coordinating internal customer complains root cause research and preventive action implementation
  • Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation
  • Support sales and marketing with technical input.
  • Reporting weekly activities and customer requests to senior.
  • Prepare technical product documentations and presentations ( do technical translation as when required)
  • Attend shows and conferences to feedback market trends.
Your profile
  • Education: minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. Furthermore, technical understanding of PV-modules and PV-plants is required.
  • Work Experience: 3+ years of work experience in the PV industry (Solar cell, module or systemarea)
  • Technical Knowledge: Good MS office skills
  • Languages: Fluent English language skills and at least a second European language (spoken and written).
  • Willingness to travel