Employee Relations Specialist (9 Month Fixed Term Contract)

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

This role is a 9 months fixed term contract. The role sits within HR, and partners with HR and the business managers in the delivery of a proactive employee relations offering.  This is a trusted advisor who is able to pragmatically advise on Employee Relations (“ER”) issues, delivering consistent and clear advice. 

Role Responsibilities

The purpose of the role is to minimise risk of employee issues through:

• Take the lead on internal processes for disciplinary matters and formal complaints; preparing and reviewing case related documentation; working with independent hearing officers; drafting outcome letters and reporting/following up on any recommendations and conclusions;

• Providing guidance and direction to HRBPs on end to end employee relations matters including but not limited to: performance improvement plans, conduct matters, redundancies, settlement agreements, exit discussions and sickness absence process;

• Ensuring consistency of process and outcomes when managing employee related risk through the documentation and review of toolkits and guidance;

• Involvement in the development and delivery of training for independent hearing officers, HRBPs, managers and employees;

• Providing problem resolution/support to HR Business Partners, HR leadership team and business leaders for all complex Employee Relations matters;

• Ensuring that the relationship between TP ICAP and its employees is managed appropriately, identifying key risks to the business and to the HR leadership team;

• Supporting policy development in line with best practice, legal requirements and in support of strategic objectives;

• Involvement in facilitating internal committee meetings;

• The promotion of a progressive culture through the management of ER cases;

• Developing effective relationships with key internal stakeholders working closely with and also ensuring that functional boundaries are acknowledged and adhered, particularly with Compliance and Legal functions ;

• Providing the Employee Relations Lead with regular updates and involvement of the production of statistical reporting;

• Collaboration with control partners on all aspects of conduct management;

• Receiving and reviewing management information (MI) relating to breaches and trends; and considering this information when reviewing conduct;

Experience / Competences

Essential

• Sound understanding of employment law and the practical application in managing employee related risk.

• Significant hands-on experience of dealing with ER matters such as misconduct, employee grievances, employee sickness/health & wellbeing, performance management, employment disputes, within a Financial Services environment.

• Experience in dealing with business restructuring such as head count reduction, TUPE, office moves, etc.

• Collaborates with stakeholders within and outside of the immediate department ‘to get the job done’

• Personable and engaging, can deliver difficult messages in a composed and empathetic manner

• Builds relationships and networks in order to be the trusted advisor

• Constructively handles disagreements to reach a resolution

• Ability to work effectively in a high-pressure environment.

Desired

• Ability to work with diverse groups/personalities

• Can think around a situation, pulling together many strands with the policy at the forefront of the decision

• Shows evidence of being comfortable working in fast paced or pressured environments

• Interacts confidently without being overbearing

• Keeps emotions under control in difficult situations

• Handles feedback constructively

Role Band & Level:

• Manager / 6

#LI-Hybrid #LI-ASO

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location

UK - 135 Bishopsgate - London