Operations Trainer

about 1 month ago
Full time role
In-person · Northlake, IL, US... more

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of:

Prioritizing our Customers                              

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                    

Taking initiative and delivering 

This role will support functional training of new hires, evaluate initial performance capabilities of trainees and assist in other onboarding activities as needed.

What you will be doing:

  • Reports to their department manager, while assisting with training in their home department when needed.
  • Conduct departmental on-the-floor training and cross-training for all hourly associates utilizing approved training materials.
  • Evaluate performance and make recommendations on performance in line with training material.
  • Ensure all required training documentation is completed properly and in a timely manner.
  • Act as a friendly point-of-contact to support any new hires 
  • Collaborate on identifying necessary training material updates or opportunities.
  • Maintains a high level of availability in carrying out training needs on a day to day basis.

Skills and Qualifications:

  • HS Diploma or equivalent desirable
  • Experience training peers or groups desirable
  • Experience facilitating training or presentations to groups of students (5+ people) desirable
  • Bi-lingual (English / Spanish) desirable
  • Must be self-motivated, highly detail-oriented and organized
  • Written and verbal communication skills
  • High Influencing
  • Willing to work overtime and possible weekends as needed
  • Ability to thrive in ambiguous environment; Experience in fast paced environment
  • Strong relationship building skills

What we do for you: 

  • Comprehensive medical, dental, and vision insurance
  • 401(k) 
  • Annual Misfits grocery box credit of $1200 paid in weekly installments
  • Life insurance
  • Paid vacation time
  • Paid holidays 
  • Paid sick days
  • Commuter benefits

Please see Misfits Market's Job Applicant Privacy Policy Notice.