Technical Writer

over 2 years ago
Full time role
Germany... more
Germany... more

Company

Planet started as a small team of physicists and engineers, and now operates the world's largest constellation of Earth-imaging satellites. ...

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Job Description

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is headquartered in San Francisco, California, Earth.

About the Role:  

The Customer Success Team at Planet is seeking a technical writer to produce documentation that helps customers engage with and get the most out of our products and services. This role will work closely with engineers, product managers, and other writers at Planet. We’re passionate about creating the best documentation resources for our customers.

Impact You’ll Own:

  • Create, maintain and improve our technical documentation
  • Be the first “customer”– providing technical feedback on new features and experiences
  • Lead and manage the creation and updates to existing materials for ongoing product releases
  • Lead customer-focused content strategy development and execution
  • Partner closely with engineering, product and technical support teams along the way
  • Work with customers and GTM teams to gather feedback and improve your docs
  • Track and report on content performance against customer goals using key metrics

What You Bring:

  • Bachelor's degree or relevant experience
  • Experience writing for developer and technical audiences - blog, product documentation, technical information
  • Experience designing, planning, and delivering content projects
  • Experience working on or closely with software development teams
  • Experience working with XML, reStructuredText, or Markdown-based documentation systems
  • Experience working with GitHub or similar distributed version control system

Benefits While Working at Planet:

Global

  • Be part of a vibrant international company of 45+ nationalities with office locations in different countries
  • Sense of belonging in a diverse and inclusive culture
  • Experience a fast-paced spacetech environment
  • Countless opportunities to connect within and outside of work with regular team events  
  • Personal development with annual L&D budget
  • Join our regular hack-weeks and meetup events to exchange knowledge
  • Employee Resource Groups that provide safe and empowering spaces for connection and mentorship
  • Give back to the community by using one day per quarter for charitable work as part of our 1% Pledge
  • Health programs and flexible working hours to support work life balance
  • Be part of our growth: we offer RSUs for our employees
  • Daily virtual mindful bodywork sessions to stay healthy
  • We offer equipment and wellbeing support during these challenging times 

Berlin 

  • Enjoy a spacious central office located in U/S-bahn Zoologischer Garten
  • Employees’ well-being is our top priority: on site massages, snacks, fruits, drinks and company lunches 
  • Additional contributions to Company Pension schemes
  • Enjoy unique offers and discounts for companies/web shops 
  • Additional Company Holidays 
  • Offsites and Happy Hours
  • Volunteering Benefits

Some Press About Us: 

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

“Planet: Bringing Space Back Down to Earth”

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

“Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace” —Planet Blog

Why we care so much about Belonging. 

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate  north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. 

#LI-NB1

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