Operations Manager France

We are looking for a rockstar Operations Manager who will build the local launch team and manage Zoomo’s expansion across France. Expect to wear many hats, work hand-in-hand with the European launch team, and have career coaching that will make all of your friends jealous.

The Operations Manager will report directly to the Head of Strategy for Europe during the launch phase and work hand-in-hand with the General Manager of France to grow the pie afterwards.

France is one of our most important markets in Europe (and the world!). We need someone just as important to make our operation swift and successful. If you care deeply about making the world a better place and working with amazing people - this is the role for you.

Our team is made up of mad geniuses that know how to have fun. You’ll be working closely with rave enthusiasts, table-tennis champions, and one Canadian. If there is something different about you, you will fit right in.

Do you want to be part of a huge growth story, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you!

ABOUT ZOOMO

At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.

In the short span since the founders went full time in 2019, Zoomo has raised over $30M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, Germany, United Kingdom, United States, and the Philippines, where we are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir, and many more.

Requirements

The Operations Manager is a unique role. In the first phase of your time at Zoomo, you will be responsible for launch activities in the biggest French cities. You will be building the bike as you ride, but don’t worry, you will have a close-knit European team as your training wheels.

When the General Manager steps in, you will become their right hand and help manage the operation across all of France.

You will need to, among other things:

• Recruit and train an amazing frontline team in every city
• Get great deals on real estate for our warehouses
• Manage relationships with some big-name customers
• Make sure that we never run out of bikes and spare parts
• Pick which projects to prioritise and make sure they get done
• Work with European and Central teams on growth and strategy
• Measure and analyse our operational metrics to make great decisions

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

• 3-5 years of experience in a strategic or operational role (e.g. operations at a start-up, management consulting, launching new products/processes/systems)
• Problem solving is your passion - you love thinking about complex issues and executing against creative solutions
• Personal and professional growth is one of your top objectives. You are ready to do what it takes and 10x not only the business, but yourself with the help of a supportive team
• Data and analytics: you are data-driven and comfortable navigating sheets, pivot tables, and creating forecasts. Numbers are music to your ears
• Clear communicator: you are comfortable working with diverse teams and always take care to make sure that you both understand and are understood
• Passion: you believe in e-mobility, Zoomo’s mission, and our values

PREFERABLE

Traits that we are looking for:

• Proactive and passionate self-starter with bias towards action and constant prioritization.
• Track record of “getting things done , Know when you have enough insight to make-a-call and apply the 80 / 20 rule – rapid high-quality decisions
• Analytical - Able to ‘think big’ as well as execute ‘on-the-fly’
• Strategic thinker - Can stay one step ahead when thinking about the impact of the changes
• Adaptable fixer - enthusiastic, flexible & adaptable with the ability to remove barriers & bottlenecks via facilitation, creativity & resourcefulness.
• Can build “stuff” - approaches, processes, tools and change methodologies
• Inquisitive - infectiously curious, thoughtful and happy to question the status-quo
• Has fun and enjoys working in a collaborative environment.

Benefits

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

• Competitive salary on offer, plus equity options.
• Flexible working hours and a hybrid remote/office work model.
• Tech Allowance for BYO device
• Monthly Wellbeing Allowance
• Pet-friendly office at HQ
• The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
• The full support of an experienced management team in helping you meet your targets and your professional development goals

Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.