IT Director

ABOUT US

Inspire is a clean energy technology company on a mission to transform the way consumers access clean energy and to accelerate the world’s transition to a net-zero carbon future.

We provide our customers with access to renewable energy from wind, solar, and hydro powered sources without service interruptions or costly installations at a flat, predictable monthly rate. For every year that a customer spends with Inspire Clean Energy, they have a greater impact on climate change than 10 years of strict recycling.

Our rapidly growing team of mission-driven, climate enthusiasts is passionate, innovative and committed to a better future for the planet.

POSITION SUMMARY

As a key technology leader at Inspire, the IT Director will serve the entire organization with the deep purpose of ensuring everyone has the tools they need to best perform in their daily roles. You will manage and drive the strategic initiatives of our Corporate IT function comprising IT Operations, Security, and Compliance. You will foster an accelerated learning environment for your growing team. You are an expert communicator with impressive technical chops. You solve problems on the fly and always look for scalable solutions. You seek to automate and future-proof the work your team does so that they can focus on the road ahead. Above all else, you are relentlessly kind to others and have a passion for helping people everywhere you go.

THE DIRECTOR OF IT HAS FIVE MAIN RESPONSIBILITIES

• Leadership, growth and management of the Corporate IT function including IT Operations, Security, and Compliance.
• Administration and troubleshooting of all corporate systems including SaaS applications, corporate network, and IDP.
• Managing Corporate Security projects or initiatives such as penetration testing systems and remediating security threats.
• Responsible for asset management and vendor management of technical systems.
• Leadership in providing top level excellence throughout each phase of the Employee Lifecycle.

SOME YEAR 1 DELIVERABLES

• Team growth
• Completing key security goals - Active Directory, updating the IT Risk & Security Policy
• Upkeeping helpdesk function and Corporate IT needs
• Preparing Inspire for the next phase of growth -- preparing systems for expansion and scaling as well as integration work with Shell.

SUCCESS METRICS

• Extremely high level of uptime on the systems Corporate IT manages
• Minimized SLAs for Helpdesk with positive NPS
• Effective management of existing systems

DESIRED TRAITS

• High technical ability in Corporate IT and Security environments with experience working in highly regulated industries or working for a publicly traded company.
• Executive presence - ability to lead and motivate teams with a clear direction, sets clear goals and expectations effectively.
• Tactical communicator - prefers simple conversation over use of technical jargon when it’s not necessary.
• Mentor / Coach - someone who is there to build up the team and add new tools to each individuals’ tool belts.
• Customer focus - has a positive and energized personality who treats internal and external customers with care and empathy.
• Prioritization skills - must be able to juggle concurrent work streams and prioritize those that align closest to business goals and metrics.

EXPERIENCE

• Must Have
  • 8+ years experience in Corporate IT environments with 3+ years leading high growth technology teams.
  • 3+ years experience implementing and administering Okta, G Suite, Office 365, and Active Directory.
  • 4+ years experience managing SaaS tools and licenses. Equivalent vendor, contract negotiation and contract management experience.
  • Exceptional macOS and Windows administrative and troubleshooting skills with extreme focus in providing service excellence.
  • 5+ years experience managing Macs using Jamf MDM. Equivalent PC management through similar device management solutions.
  • 4+ years experience managing AV conferencing systems.
  • 3+ years experience installing and managing network hardware solutions such as Cisco Meraki, Ubiquiti UniFi, and SonicWall firewalls.
• Nice to Have
  
  • AWS and Heroku administration experience and or certifications
  • Software engineering and or scripting experience
  • Penetration testing experience (physical and or non-physical)
  • Device repair experience (Mac / PC repair)
  • Facilities management experience
  • Experience managing company compliance (PII, PCI, SOX, SOC2, HIPAA, ISO, NIST ect.)