Working at Freudenberg: We will wow your world!

Responsibilities:

• Send invoices to customers and bank collection, following up until receipt.

• Negotiate with customers to settle debts, involving aspects such as deadlines, rebates, interest, refund of goods, etc., aiming for a mutually satisfactory agreement.

• Contact customers to resolve issues related to billing.

• Prepare reports with the status of open invoices and receipts made.

• Calculate interest and other financial charges on late invoice payments.

• Analyze and release credit to customers within the standards established by the company.

• Clarify doubts from customers and sellers, proposing solutions to settle debts.

• Prepare monthly billing statements, aiming to maintain control of outstanding charges and control the number of defaulting customers.

• Maintain up-to-date control with the economic-financial indexes most used by the company.

• Instruct banks on how to proceed in cases of charges from defaulting customers.

• Monitor cases of debt compensation with goods returned by customers.

• Monitor cases of legal collections, carried out by specialized companies.

Qualifications:

Bachelor’s Degree in related areas ex.: Business Administration, Accounting

Specified Years of Industry-relevant professional experience

Relevant certifications, system experience, and training

High level of commitment and flexibility

Agility to work in a fast-paced and consistently changing environment

Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities. 

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK-Componentes Brasil Ltda.