Lead Delivery Driver

over 2 years ago
Detroit, MI, US... more
Detroit, MI, US... more

Job Description

About Imperfect
Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable to the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for.  Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.
About the Role:Lead Delivery Associates have spent time as an Associate and mastered Associate-level tasks. They support and monitor a team of Associates and the processes while performing the same Associate-level tasks. 

Duties and Responsibilities:

  • Perform all duties of the Associate Level
  • Directly responsible for delivering boxes to our customers in the Detroit area in a professional and timely manner.
  • Expected to deliver 30-70 boxes, finish routes and return to the warehouse to dispatch. 
  •  Responsible for ensuring that the boxes are in pristine shape, delivered to the correct address, and during the correct time window. 
  • Be the main liaison between Imperfect and the customer to ensure that all procedures are followed and that the highest quality of boxes is being delivered to customers.
  • Open/close the facility on a daily basis and ensure all routes depart in a timely fashion
  • Receive daily truck
  • Train new associates
  • Communicate any issues to Dispatcher/Supervisor
  • Work with dispatch to triage delivery issues and assist drivers with end of day duties

Skills and Qualifications:

  • 2+ years of experience in a delivery role
  • Be able to communicate effectively with drivers 6+ months in Associate-Level position
  • Must be at least 22 years old, and have had a valid driver's license for at least 4 years
  • Mastery of Google Maps to ensure an on-time delivery experience for each customer
  • Smartphone for picturesAbility to read and understand delivery instructions 
  • CDL Class A or B license preferred but not required

About You:

  • You’re highly organized and strong attention to detail
  • You’re able to problem-solve and think on your feet (A.K.A. a mental juggler)
  • You excel at independent, unsupervised work
  • You’re highly communicative - no question is too small to ask!
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of Position:

  • Full-time non-exempt position reporting to the Delivery Manager
  • Position based out of our facility but you will be delivering all over the metro area
  • Company van will be provided for the delivery routes
  • Job offer contingent on successful completion of background check
  • Competitive compensation and benefits package including health care, paid vacation, 401k, paid parental leave, and recurring credit towards your Imperfect account!

Physical Requirements:

  • Frequent driving
  • Exposure to all types of weather conditions
  • Ability to walk, bend, squat, climb, reach, and kneel
  • Ability to lift/push/pull up to 70 pounds
Imperfect's commitment to DEIImperfect Foods is steadfast in our commitment to being an actively anti-racist company.We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.
DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
COVID update for on-site employees: All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).
At Imperfect Foods, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We provide gloves, masks, and hand sanitizer to all essential employees who must report to work. Before entering our warehouse, employees have their temperatures checked. In addition, we take great care to ensure frequently touched surfaces are sanitized throughout the day and all warehouses are fully sanitized weekly.
We have also implemented an Emergency Sick Leave policy providing full-time and part-time employees 2 additional weeks of paid time off and up to 26 weeks paid leave if they have a confirmed case of COVID-19.

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