Field Operations Associate

OUR STORY

At Zoomo, we’re pedalling hard for net-Zero, and our vision is to transition every urban delivery mile to light-electric vehicles. The world is shifting to on-demand delivery and we’re providing the wheels to make it happen. Zoomo is the world’s leading provider of e-bikes for delivery, we’re a fast growing start-up with operations in the US, UK, France, Spain, Germany , Australia and we’re just getting started. We’ve raised >US$50m and are a trusted partner to some of the world’s most innovative companies including Uber, Doordash, Gorillas and Getir. And now we’re looking for more passionate self-starters to grow with us. Expect to join a fast paced and supportive environment where opportunities are unlimited and your career development is our priority.

OUR PURPOSE

We are transitioning billions of urban miles from bikes, cars and trucks to smart e-bikes. eBikes are more efficient, more sustainable and now easily accessible.

OUR VALUES

We move fast and score goals. We seek honest feedback. And we respect the individual.

Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

RESPONSIBILITIES

• Locate assets using GPS technology
• Locate assets through digital platforms
• Aid in Fleet Management
• Aid in Delivery tasks
• Aid in bike check in and check out at local workshop

Requirements

• Must be hard-working, collaborative, and ready to win
• Excellent communication skills; you will be interfacing with the front desk team to process payments or get updated customer information and dealing with potential debtors in an amicable manner
• Quick thinker with excellent judgement
• Must be able to work under pressure while maintaining a positive attitude and providing exemplary customer service
• Having a vehicle that is able to transport 55 lb preferred, but not required
• Drivers License required
• Flexibility is an absolute must; we are a startup - things change on the daily so we’re hoping you can flex to work when we need you most and where required

Benefits

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. This is a gig role that offers high flexibility. If the performance is right, we're willing to invest in making this a full-time opportunity with you at the reigns as our recovery specialists. We offer you the chance to be part of an organization in hyper-growth mode with plenty of opportunities for personal development, including:

• Compensation is a combination of an hourly rate plus a bonus (40hours/week)
• Flexible working hours
• Monthly Social Events
• The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
• The full support of an experienced management team in helping you meet your targets and your professional development goals