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SMARDT is the leading manufacturer of oil-free designed centrifuges with operations worldwide. We are now expanding our Montreal headquarters and have many ongoing opportunities!
Job description and related activities:
The Commercial Equipment Project Manager will be a customer facing role that acts on behalf of Smardt and is responsible for coordinating and managing activities with different stakeholders such as: Sales, Service, Field Service, QA/QC and Engineering teams within Smardt, and externally with Commercial Customer project team members, and Smardt Sales Representatives. This EPM role is critical to manage all Smardt post secured sale related activities from submittal, equipment release coordination with customer and Smardt Production, equipment testing (if required) through arrival on-site and the ultimate hand off to the end user. The Commercial Equipment Project Manager will assist Sales as needed to deliver equipment selections, drawings, performance and pricing. The objective of growing the business will apply to the Commercial Equipment Project Manager and this role is critical to achieve Smardt’s growth objectives. Customer satisfaction, removing barriers to improve the customer experience with Smardt, identifying business process improvements and assisting in implementation are key objectives for this position.
RESPONSIBILITIES :
- Work closely with the Commercial Sales Application Engineers (SAE) to drive business growth in the Americas (AMR) region.
- Work submittals after receiving PO (Purchase Order) according to the quotation and project technical specification, provide customer collateral as needed.
- Coordinate Engineering Department to get proper drawings and technical documents that customer requests.
- Work with Sales administrator to release the projects, check and sign the releasing production plans with Commercial SAE.
- Process the Project (Change Order) CO with Sales Administrator after the projects released.
- Clarify the questions from Engineering Department, OA/QC teams, and Production Department during the production procedure.
- Coordinate equipment delivery to customer sites.
- Work across departments with Smardt Service to schedule and coordinate chiller start-up activities.
- Work across departments with Smardt Service to address warranty items that come in from customers and SSR.
- Work with Smardt Sales Representatives (SSR) to attend project meetings, such as submittal review, as required.
- Assist in coordinating and engage active participation in commercial factory witness tests.
- Work closely with the SSR to ensure a high level of customer satisfaction.
- Manage project close out activities including as-built drawings, submittal for record, customer training.
- As needed and in conjunction with Smardt Service, Manufacturing, manage 3rd party contractors that are completing start-up, project related work for Smardt.
Smardt Commercial Project Engineer Requirements
- Bachelor’s Degree - Mechanical Engineering or related Engineering Degree, preferred.
- Construction Management Degree – Const Management Degree also considered w/ related mechanical HVAC project experience.
- Experience Timeframe -Minimum 3-5 years Project Engineer/Project Manager Experience in the Mechanical, HVAC marketplace.
- Problem-Solving– Ability to work in the dynamic and complex HVAC market is critical. Problem solving internal or external customer challenges and complex systems issues is an important required skill.
- Organized Approach – Ability to plan, schedule, coordinate, execute, negotiate, etc. skill sets are key.
- Decision-making skills – Equipment Project Managers must determine the feasibility of plans, especially regarding cost, schedule, safety and quality concerns.
- Leadership skills- Project Managers are ultimately responsible for the project’s success relative to site Installation by contractors, Start up, Commissioning, turnover and post sale activities. Must be able to lead across boundaries both inter-company and with customer partners.
- Communication skills- Project engineer must be able to communicate well with other professionals, both internal and external, such as Owner, Engineer, GC, Subcontractors, CX Agent, Consultants, Field Staff, etc. Must be able to give instructions, construct reports for people without a technical background.
Benefits
- Competitive salary
- Basic group insurance paid 100% by the employer
- Employer 401K matching (up to 6%)
- Opportunity for career advancement
- Annual performance reviews
- Training program
- Growing business and industry