Oracle EBS SCM Functional (2 - 5 Years)
In-person · Hyderabad, TS, IN... more
In-person · Hyderabad, TS, IN... more
Job Description
Primary Responsibilities and Activities
- Responsible for successful delivery of Tier 2 operational support and consultation for areas of expertise
- Responsible for incident queue review and analysis of Tier 1 support tickets
- Adept at determining requirements by interviewing business users, reviewing documentation and facilitating working sessions
- Provide functional specification (MD50) to customize Oracle functionality to satisfy business requirements and business process design.
- Perform functional tests to ensure configuration meets the Business requirements.
- Knowledgeable about the Oracle applications functionality, tools, templates and methods and able to setup the system to meet the desired business process and requirements
- Support all Oracle Applications patching, upgrades and maintenance activities by testing and troubleshooting functional issues.
- Ability to think logically in solving problems and to present recommendations in a clear and concise form as part of the ongoing Customer Support
- Work closely with Oracle support and raise service request as and when required for business critical issues.
- Should be willing to work in Shifts