Operations Supervisor

1 day ago
Full time role
In-person · Chicago, IL, US... more
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Transdev is proud to offer: 
  • Consistent full-time, year-round work
  • An excellent benefits package including medical, vision, and dental coverage.
  • 401(k) savings plan with Company contribution
  • Paid Holidays and paid vacation
 
Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders.
 
  • Supervises, counsels, coaches, and trains drivers and dispatchers. Monitors pull ins, pull outs, on time performance, incidents, radio etiquette etc… 
  • Monitors and evaluates operations activities. Ensures that drivers are performing assigned duties correctly and safely and they meet all job requirements.
  • Prepares operational reports, attendance trackers, trip editing, and any other operational reports as needed.
  • Handles incidents and accident procedures.
  • Directs Road Supervisors as needed.
  • Addresses customer complaint responses and reporting.
  • Meets all driver qualifications at location. 
  • Must be able to perform all road supervisor’s duties. 
  • Other duties as assigned. 
Experience and Skills Required
  • 1 to 3 years transportation, safety, or related experience
  • Knowledge of federal and state rules and regulations regarding safety and environmental issues
  • Computer literate with working knowledge of Word, Excel, and PowerPoint
Ability to effectively prioritize tasks and manage time effectively
  • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and public, fluent in English.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen California applicants: California applicants:  Please Click Here for CA Employee Privacy Policy.