Forest Products Chain of Custody Technical Specialist

Essential Duties and Responsibilities

Technical Duties

• Review audit reports from auditors to provide oversight and quality control
• Make decisions to grant, maintain, reduce, expand, suspend or terminate certification based on evidence of conformance with requirements
• Support ongoing training and evaluation of performance for contract auditors.
• Be proficient in program and certification requirements, ensuring a pragmatic approach to a wide range of circumstances while maintaining the integrity of the certification scheme (e.g. FSC, PEFC, SBP, etc.)
• Consider and implement changes affecting certification (either client or scheme initiated)
• Monitor status of clients’ Corrective Action Requests, including CAR reminders to clients or affiliates where relevant; for SCS-managed clients, review evidence and make decisions on whether corrective action is sufficient to close the CAR
• Ensure implementation of program procedures and documents
• Perform audits of varying complexity in industrial and urban settings, at companies such as sawmills, door manufacturers, veneer manufacturers, paper distributors, and printers, and write high-quality audit reports
• Perform witness and internal audits where necessary

Communications

• Primary point of contact for client technical support and guidance
• Communicate regularly with clients and auditors, and international affiliate staff/ auditors, ensuring they are informed of changing policies, procedures, and requirements
• Communicate requirements clearly, effectively and concisely

Benelux Program Support

• Support the development of external communication materials for Benelux clients, providing translation support when necessary.
• Support departmental quality program and implement quality initiatives as they relate to Benelux
• Aid in the development of internal procedures and guidelines
• Support the closure of accreditation agency nonconformities and internal Corrective Action Requests when they are issued against Benelux operations

Qualifications

• Fluency in English and Dutch and work experience that involves professional and technical written communication in English and Dutch.
• Strong organization and prioritization skills with exceptional attention to detail
• Strong customer service and teamwork orientation
• Initiative, good judgment, ability to work independently, responsive and adaptive personality
• Applied experience in auditing and/or quality assurance
• Proficient with business software including Outlook, Word, Excel and database management
• Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered, unless precluded by local and national jurisdiction. Pursuant to local and national law--proof of vaccination required. Medical and religious accommodations will also be considered.

Education and Experience

• Bachelor’s degree in natural resources, sustainability, environmental studies, or a related field
• ISO training certification or willingness to complete the ISO training offered by SCS
• Two (2) years of professional experience in the forest products sector
• Bachelor’s degree is preferable, or in lieu of the bachelor’s degree a minimum 4 years of professional experience in the forest products sector

Work Environment and requirements

Primarily a home office role with periodic local, domestic and international trips for chain of custody audits of manufacturers, printers and traders of forest products.

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Physical Requirements:
This is an office based job. Sit 6+ hours per day. Keyboarding 6+ hours per day. Must be able to speak and listen in person and on the phone.

*SCS, Working Remotely:
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce.

As part of our remote work, we want to ensure that our employees have what they need to work from home. We provide our new employees with a computer and can offer assistance in acquiring ergonomic necessities.

EEOC Statement:

SCS Global Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS Global Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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