Analyze business requirements to develop technical network solutions and their frameworks.
Develop network technology roadmaps & advise stakeholders on future IT needs.
Create and verify technical content in specialized areas, encompassing best practices, architectural designs, lab testing, and document publication, including guides for design, deployment, and integration of products and solutions.
Determine and recommend IT products to use based on cost-benefit analysis and research.
Manage technology vendors, assessing development and test strategies.
Coordinate with various teams to ensure seamless integration of new technologies.
Educate clients and internal stakeholders about potential risks to secure support for IT strategies.
Interface directly with external clients to resolve complex network and security issues when incidents are escalated.
Plan, design, manage, and carry out IT project plans (Agile, Waterfall) to assure delivery and ensure those plans fulfill their objectives
Organize special projects independently and in collaboration with cross-functional teams
Develop and implement network security policies and procedures.
Evaluate emerging network technologies to maximize performance, security & efficiency.
Test and evaluate network performance, and optimize/redesign the network, where applicable, and may perform other duties as assigned.
Lead the planning and design of enterprise network security architecture. Acts as designated work leader in charge of network security.
Independent and proficient in troubleshooting processes, network security strategy, and design.
Work collaboratively with the NOC/SOC Service to detect any network and security issues, and provide the remediations and preventive measures on the consoles required (Fortinet, Ruckus & Netskope)
Define Network and Security SOPs to assist L1 Support and NOC/SOC Service while troubleshooting
Prepare and analyze reports to help IT Services leaders evaluate the availability and performance of Network Infrastructure
Support and train end-users and colleagues, and manage the technical and process documentation where appropriate.
Working on shift 08:20 am - 17:00 pm (CET)