Rider Operations Intern

  • Zoomo
  • Sydney, Australia
  • Nov 08, 2021
Operations

Job Description

Do you want to be part of a huge growth story, lead the charge and smash through barriers? Do you get your energy from seeing the direct impact of your work on customers who need our solution? If so, we want to talk to you!

About Zoomo

At Zoomo, we're leading the charge in enabling our vision to transition every urban mile to light electric vehicles (LEV) that are accessible to build carbon-neutral cities. To that end, we are building the world’s most convenient, affordable, and safe e-bike platform.

In the short span since the founders went full time in 2019, Zoomo has raised over $30M from some of the world’s savviest investors and built world-leading utility e-bikes and a disruptive business model for their distribution and maintenance. We're a fast-growing start-up with a global footprint across Australia, France, United Kingdom, United States, and the Philippines, where we are now the trusted partner to some of the world's leading and most innovative companies like Uber, DoorDash, Domino’s, Pizza Hut, Wholefoods, Gorillas, Just Eat, Getir, and many more.

The Role

Zoomo’s B2C business is going to the next level. We are growing rapidly with the aim to 2.5x the segment until the end of the year. That’s why, we are looking for an entrepreneurial, analytical and pragmatic Operations Intern to add some extra firepower to our Central team. In this role you will provide analytical and implementation support on some of our most exciting projects and challenges we are working on (e.g. Growth, City Launches, Pricing, E2E Customer Experience), and will have the opportunity to drive smaller projects independently.

Your responsibilities will include:

  • Implementing new processes and policies across the B2C business
  • Collecting and analyzing data to drive good decision making
  • Project managing growth & improvement projects
  • Supporting our B2C team in building out mid-term and long-term B2C strategies across the UK and Europe
  • Designing, implementing and tracking KPIs to measure success

Requirements

  • Completed or final year Bachelor’s / Master’s / MBA Degree (preferably in the wider fields of Business, Economics, Engineering, Data Analytics)
  • Experience in working with imperfect data in a fast-paced environment
  • Pragmatic implementation and problem-solving skills
  • Ambitious, efficient and stable under tight deadlines and competing priorities
  • Outstanding written and verbal communication skills across all levels
  • Even if you don’t think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we’d love to hear from you.

Benefits

At Zoomo, we celebrate diversity and are committed to creating an inclusive environment and equal opportunities. We offer you the chance to be part of an organisation in hyper-growth mode with plenty of opportunities for personal development, including:

  • Above-market remuneration
  • Flexible working hours and a hybrid remote/office work model.
  • Monthly Wellbeing Allowance
  • Complimentary E-bike
  • The chance to be part of an organisation in hyper-growth with plenty of opportunity for personal development
  • The full support of an experienced management team in helping you meet your targets and your professional development goals

Zoomo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Even if you don’t think you tick all the boxes, but believe that you have the skills and capabilities to make an impact, we’d love to hear from you.

Organization Type

Company

Organization Size

51-100

Sectors

Energy, Transportation