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Director of Vendor Management
4 months ago
Full time role
Hybrid · London, England, GB
Why We Exist
At Raylo, we’re on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it’s simple and cost-effective - this is where we come in. Our technology platform powers the lease-and-reuse of devices, making them more sustainable, accessible, and affordable.
We’re building a category-defining marketplace, making premium tech available via subscription for both consumers and businesses. With over 100,000 subscribers in the UK - and growth accelerating - we’ve proven the demand for a smarter, more sustainable way to access technology.
Raylo is a profitable, B Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We’re also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews.
If you're looking to make a real impact and be part of a high-growth, mission-driven team, join us at Raylo. Together, we’re not just reducing waste - we’re shaping the future of technology in a way that’s smarter, more sustainable, and built to last.
Our Core Values
💡 Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
👟 Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
🎯 Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
💥 Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.
What to Expect
We are entering an exciting phase of growth at Raylo, and we are seeking an experienced Director to propel our strategic expansion. In this role, you will be instrumental in driving Raylo.com's accelerated growth by strategically driving the commercial success of the marketplace. Your role will involve cultivating and optimising existing OEM relationships, securing optimal pricing, inventory, and marketing support for Raylo.com. You will also identify and establish high potential new OEMs and/or categories. As a key member of our team, you will have the opportunity to help build our OEM engagement and growth strategy, positioning Raylo.com for accelerated subscriber growth within the consumer and business segments.
What you’ll do
1. Nurture and optimise existing relationships with our OEM vendors
- Maintain great relationships with our OEM vendors who love the market-leading ASPs, fast upgrade cycles and incremental audiences on Raylo.com.
- Leverage already established relationships to optimise stock availability and secure competitive pricing for the Raylo.com marketplace.
- Drive further commercial success by securing payment terms, SOAs and marketing support.
- Conduct regular meetings with partners, providing comprehensive performance reviews and market insights to maintain transparency and foster long-term collaboration.
- Oversee the commercial success of key service providers, including distributors, third-party logistics partners, and lifecycle management providers.
- Unlock new opportunities with suppliers of value-added services or accessories.
2. Collaborate with cross-functional teams to ensure alignment of strategic business goals
- Work in collaboration with our Supply Chain, Operations, Marketing, and Strategy teams to align sales strategies with wider business objectives.
- Proactively assess opportunities for improvement and make informed, data-driven decisions to uphold best-in-class practices.
- Drive the expansion of the product range on Raylo.com, ensuring a diverse and competitive offering.
Who You Are
- Experienced Builder and Leader: With 10+ years as a category leader or supply chain leader at a leading e-commerce or marketplace business. You have a proven ability to create and scale strong working relationships with large organisations.
- Strategic Visionary: Your background in electronics equips you with a valuable network of potential prospects and partners and has provided you with the insights required to navigate complex relationships and drive high-value partnerships.
- Sharp: With a degree from a top university, you bring analytical rigour and data-driven thinking to prioritise and optimise opportunities.
- Self-Starter: With experience in high-growth environments, you are capable of taking initiative and making things happen independently.
- Great Communicator: You’re able to clearly communicate with varying levels of both internal and external stakeholders.
- Passionate About Circularity: You’re excited about an opportunity that’s right at the start of a super-cycle of more sustainable circular consumption.
We’re not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit.
Opportunities & Benefits
We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees.
+ Share in Raylo’s success – Stock options for all employees
+ Get the latest tech – Exclusive Raylo device lease for employees
+ 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you
+ Invest in your growth – L&D budget to support the skills you value
+ Fast-track your career – Two performance reviews a year
+ Family-first policies – 5 months full pay for primary caregivers, 1 month for secondary caregivers
+ Save big on childcare – Workplace nursery scheme for major cost savings
+ Perks on perks – Perkbox membership with discounts & wellbeing benefits
+ Good times, guaranteed – Optional quarterly socials, plus summer & Christmas parties
Hiring Process
What’s next?
Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role for a Talent Screening call.
We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible.
If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know.
*As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process.
Diversity & Inclusion at Raylo
At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
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