Scheduler

about 5 hours ago
Full time role
In-person · San Diego, CA, US... more
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
 
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
 
We are now hiring a Scheduler in San Diego, CA!
Transdev is proud to offer:
  • $21.24/hour
  • Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision.
  • Paid time off & vacation.
  • Annual increases based on performance
  • Career advancement opportunities
 
Responsibilities:
  • Answer customer calls and input all customer rides using a computerized scheduling system.
  • Enter new customer information and changes into the system
  • Data entry into spreadsheets and databases.
  • Communicate late vehicle service and verify “No Shows” with customers
  • Resolve service-related complaints
  • Create daily route maps, or manifests, of the reservations for the drivers.
  • Monitor efficiencies of manifests to ensure that routes are logical and efficient
  • Maintain a clean and well-organized work environment
 
Requirements:
  • High school diploma or GED required
  • 2 years of reservationist or customer service experience
  • Computer literate
  • Excellent communication and listening skills
 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
 
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen California applicants: Please Click Here for CA Employee Privacy Policy.