EA to COO

The OVO Group's purpose is to drive progress towards net zero carbon living. To reach Plan Zero, we need everyone to come together - not just as customers buying energy, but as members with a common goal. As part of this ambitious plan, our goal is to become the 'Leading Employer in the UK' by 2030. If you think you could be the talent we're looking for, then come and join the adventure!

Where in the world of OVO will I be working?

• You will be part of the Operations Leadership team. Reporting directly to the COO and working closely with the Operations Leadership team. This is an excellent opportunity for a business focussed EA who would like to gain further exposure in a fast-paced technology environment. You will be of invaluable support to the COO and set the standard as Senior/Lead EA for the wider Assistant team within the Operations area.
• This role is an excellent opportunity for an individual to get real exposure to all things OVO and gain a wider understanding of the operations business area, which is the largest function within OVO (c85% of companies workforce)
  
  

What will I be doing?

Key responsibilities include (but are not limited to):

• Provide a joint up approach to admin support by ensuring cohesive communication, teamwork and building partnerships with peers to keep the support model efficient.
• Working collaboratively with the wider Operations PA/Assistant team
• Set the standard for ways of working by being a resource for information and processes
• Building partnerships with peers and the Operations PA community to drive clarity within the roles
• Holding meetings to ensure cohesive communication, passdowns and teamwork
  
  

Diary Management

• Complex Diary management
• Excellent attention to detail
• Workload management, including the creation of processes as appropriate to improve smooth running of the COO's diary
• Keeping up to date with business priorities to support decisions around best use of COO's time
• Meeting preparation
• Proactive time management to ensure effective use of the COO's time, including arranging internal and external meetings
• Creating travel itineraries and organising travel arrangements as required including trains, flights, hotel bookings, car hire, parking, currencies etc.
  
  

Coordination & Organisation

• Assisting in planning and coordinating leadership meetings, events, Town Halls, team offsites, away days and workshops, as required
• Cost centre management
• Processing and managing expenses, invoices and purchase orders
• Document production and printing (including creating meeting agendas)
• Research and preparation of documents for executive meetings, including Board meetings, as required
• Assisting with creating and sharing weekly team emails, coordinating presentation decks and coordinating comms with teams
  
  

Support

• Email management on behalf of the COO
• Attending meetings and capturing actions/notes to ensure we meet internal governance requirements and proactive follow up of actions with key stakeholders to ensure timely delivery
• Building Agendas for internal/external team meetings
• Assisting with communications on behalf of the COO, including coordinating and actioning internal and external correspondence using appropriate channels
• Potential process improvement to ensure the smooth running of the COO's diary
  
  

Do I Have What It Takes

Key skills required:

• Ability to organise, prioritise workload and demonstrate adaptability
• Goal and deadline oriented
• Self-driven and motivated, with an ability to show initiative in all situations and the ability to take responsibility for actions
• Calm under pressure
• Confidentiality is a must – this role is party to highly sensitive information important in protecting our employees and our business
• IT literacy across a variety of tools, particularly GSuite
• Excellent literacy and reporting skills
• Excellent verbal communication
• The ability to challenge and see beyond current state – spot opportunity for process improvement and act upon these observations
• Be comfortable communicating with members of staff from all levels and areas of the business.
• Happy to work as part of a collaborative team, coaching/mentoring/managing other members of the team as and when required
  
  

From us you'll get

• An annual discretionary bonus
• 4% of your salary to spend on flexible lifestyle benefits
• 5% matched employer contribution to your pension
• 25 days holiday + 1 for your birthday
• And many more...
  
  

(*) Please note that certain benefits kick-in once you have passed probation which can be up to 6 months after your start date.

We want the best people

At OVO, we empower our people to have choice around where and when they work - flexible working arrangements can be discussed for all of our roles. Please speak to the Talent Acquisition team for more info.

We're keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have much of what we're looking for, even if you're not 100% sure… we'd love to hear from you.

Learn more about working in the OVO family of companies on our careers page and Glassdoor. We're also delighted to have received a Top Employers certificate in 2018, 2019 and 2020!