Field Support Engineer (100%)

About the Job

<ul><li><p> <span style="color:#121317;">Your mission at Climeworks is to deliver world-class technical support, maintenance, and troubleshooting for commercial Carbon Capture plants, ensuring peak reliability in challenging environments. </span></p></li><li><p><span style="color:#121317;">You investigate and analyze technical issues reported by our customers, identify possible root causes and use data and analytics to diagnose the most important contributors. </span></p></li><li><p><span style="color:#121317;">You work with cross-functional teams to define immediate mitigation actions to field issues and develop long-term solutions along with the design and manufacturing teams. </span></p></li><li><p><span style="color:#121317;">You provide guidance and support to internal development teams ensuring that lessons learnt from field experience are incorporated into new designs. </span></p></li><li><p><span style="color:#121317;">You are responsible for managing customer relationships and expectations.  </span></p></li><li><p><span style="color:#121317;">You continuously monitor product performance and customer feedback, proactively identifying areas for improvement and driving product enhancements.</span> </p></li></ul><p style=""></p><ul><li><p><span style="color:#121317;">You hold a Bachelor's degree in Mechanical Engineering or a related field or you have completed a technical diploma (Konstrukteur/in EFZ).</span></p></li><li><p><span style="color:#121317;">You have 2 to 5 years engineering experience involving industrial equipment with a focus on integration. </span></p></li><li><p><span style="color:#121317;">You demonstrate a passion for investigating and solving interdisciplinary problems (for example mechanical systems, electrical components, I&amp;C and industrial processes). </span></p></li><li><p><span style="color:#121317;">You possess a problem-solving mindset with a high-level overview of engineering principles and mechanical design. </span></p></li><li><p><span style="color:#121317;">You demonstrate a collaborative approach with the ability to communicate clearly and effectively in English with peers and stakeholders from a wide range of backgrounds. </span></p></li><li><p><span style="color:#121317;">Your CAD and PLM experience would be a plus. </span></p></li><li><p><span style="color:#121317;">You are willing to travel approximately 1/3rd of the time (initially mainly to Iceland). </span></p></li></ul><p style=""></p><p><strong><span style="color:#121317;">What we offer:</span></strong><span style="color:#121317;"> A horizontal organization, a great team, an improvement-oriented approach, and a scale-up venture with an innovative technology. Sounds like you? We are looking forward meeting you! Apply now by filling in the online application form and uploading your complete dossier to our career’s portal: </span><a href="https://www.climeworks.com/careers">https://www.climeworks.com/careers</a></p><p style=""></p><p><strong><span style="color:#121317;">Our promise:</span></strong><span style="color:#121317;"> At Climeworks, you are accepted for who you are. As part of our ongoing journey towards creating a diverse and inclusive environment - we encourage everyone to apply! All qualified applicants are considered for positions, so bring along your knowledge, personal experiences, and fresh perspectives, and together we can solve one of humankind’s greatest challenges. We look forward to getting to know you!</span></p><p style=""></p><p><span style="color:#121317;">We don’t accept candidate profiles from agencies for our positions.</span></p>