Senior Director, Commercial Operations

About Omnidian
Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage company offering the potential for enormous impact, both on our products and on the world.
The RoleThe Vice President, Commercial Operations is responsible for delivering an outstanding experience to all of Omnidian’s commercial clients by leading multiple teams of direct reports and leveraging technology.

Responsibilities

• Lead our growing commercial operations team: recruiting, employee development, values-aligned cultural leadership, and cross-functional collaboration
• Oversee solution delivery for all commercial assets
• Drive culture of continuous improvement and rapid escalation to resolve issues and client feedback
• Ensure commercial asset performance remains optimized
• Ensure client communications and reporting exceed expectations
• Track, manage, and influence operational cost structure to ensure contracts deliver expected financial performance
• Develop, organize, and manage quarterly operating plans to define goals and initiatives and track related progress
• Drive business growth by developing tools, processes, methods to expand the reach of existing products and solutions

Experience

• Bachelor’s degree in business, finance, engineering, or relevant technical field
• >10 years of professional experience with progressively increasing levels of leadership responsibility
• Previous experience in senior leadership role, with responsibility for direct reports and cross-functional collaboration
• Previous experience with commercial solar asset management and/or operations & maintenance

Skills

• Thrives in a fast-paced environment that is focused on growth
• Detail-oriented and capable of driving multiple projects simultaneously
• Strong technical understanding of business operations infrastructure and tools, including CRM, support ticketing, ERP, and business intelligence
• Advanced proficiency with Microsoft Office
• Advanced degree or MBA

We strongly believe that diversity of experience, perspectives, and background will lead to a betterenvironment for our employees and a better product for our customers. We are committed to theprinciple of equal employment opportunity for all employees and to providing employees with a workenvironment free of discrimination and harassment. We value diversity and inclusion and arecommitted to ensuring our hiring and retention practices as well as our office culture reflects thisvalue.
Omnidian is an equal opportunity employer.  We are committed to diversity in the workplace.  We make employment decisions on the basis of merit and business need.  We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.