to lead a multidisciplinary team, including roles such as Customer Success Manager, Tender Manager, Order-to-Cash, and Sales Operations Specialist, to ensure seamless execution of end-to-end customer delivery processes.
They will drive operational excellence, align team efforts with business objectives, and champion initiatives to enhance customer satisfaction and retention.
This role involves leading change management efforts, scaling commercial operations to support business growth, and fostering a customer-centric culture. As part of the Commercial leadership team, the Head of Customer Delivery will collaborate closely with internal stakeholders to resolve challenges, optimize processes, and deliver tailored solutions. They will establish KPIs, monitor team performance, and ensure continuous improvement in delivery standards.
Requirements
Benefits
We're not just about energy storage. We're about redefining energy for a net zero future, and we'd love for you to be a part of our journey.
Skeleton Technologies is a Global Cleantech 100 company and a technology leader in high-power energy storage for transportation, grid, automotive, and industrial applications.
For us, developing and producing the best energy storage solutions is a means to an end: helping companies to reduce CO2 emissions and save energy.
We work with some of the largest companies in the world from automotive and industrial OEMs to truck fleet operators and aerospace prime contractors. Our products decrease CO2 emissions and fuel consumption, improve power quality, and empower wider electrification of the biggest industries globally.
Our supercapacitor and SuperBattery energy storage technologies, based on patented curved graphene, represent the biggest technological advancement in the industry in the last 20 years and the use of this innovative material provides our products with an unparalleled advantage in power and energy density.
Skeleton Technologies is located in multiple locations: headquarters in Tallinn (Estonia), manufacturings in Markranst盲dt (Germany) and Varkaus (Finland), materials development in Bitterfeld-Wolfen, several additional locations in Finland (Helsinki and Lappeenranta), and an office in Berlin and first people in Toulouse (France).