Location:
Farmington Hills, Michigan, United States
Job ID:
R0063390
Date Posted:
2024-11-21
Company Name:
HITACHI ASTEMO AMERICAS, INC.
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
No
Job Description:
Job purpose:
Support daily operational tasks within Sales & Marketing Administration team.
Main Responsibilities:
- First point of contact internally for the team, solving issues, answer queries and delivering results
- Manage end to end processes regarding customer accounts (from placing a sales order until receiving the cash from customer)
- Coordinate and support internally and externally the order to cash processes, focusing on operational excellence
- Coordinate internally and externally to answer to internal customers’ requirements and queries acting as a facilitator and unblocking issues
- Ensure KPIs retrieve, monitor and analysis
- Support the team as a process/area expert
- Able to perform and support the key activities done by the Sales and act as a proxy when needed
- Administration analyst as cost center analysis and other Backoffice tasks
- Support budget season process with data consolidation and coordination
- Provide support with presentations for different purposes
- Support global macro-economic trend analysis and
- Create periodical or specific ad hoc reporting
Qualifications / Competencies:
- Sales Knowledge
- Pricing & Statistics, Marketing Intelligence knowledge
- Strong MS Office knowledge
- Fluent English level
- Advanced at least in an additional language besides English
- Analytical & Problem Solving
- Communication & Presentation
- Implementation & Result Orientation
- Relationship Building & Networking
- Rigor & Organization
Education: Minimum bachelor’s degree in business administration, marketing, or related field
Experience: Minimum of 3 years of experience in Sales Administrative / Sales back-office functions and experience with Customer contact and service.
Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.
Supervisory Responsibilities: n/a
Working conditions:
- Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 10 pounds.
- Travel: Domestic and international may be required as needed.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to jobs@hitachi-automotive.us. Queries other than accommodation requests will not be responded to.