Business Analyst, People Analytics

Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.
We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.
This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About you:You are eager to join a fast paced, rapidly growing startup. You demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. You have experience working with HR/People Analytics. You want to help the team make informed people choices and to support a variety of new and ongoing initiatives aimed at improving the employee experience. Your work is dedicated to empowering stakeholders to take action through data and science. You seek to leverage data to help our team to engage, retain and grow their team members. You want to build a culture of visual data management with robust metrics that are easily consumable and that help drive performance across the enterprise. 
We are looking for a Business Analyst to anchor our growing People Science team. You will be expected to take ownership of the domain end-to-end. You will be responsible for defining and delivering innovative solutions that address core business problems and meet employee needs. You will use data to develop insights, answer strategic questions, develop scalable and robust data visualizations, and more.

You Will:

• Produce and review data to share with Convoy stakeholders and its People Team to transform business needs into actionable insights.
• Design and create custom people data reports, ad hoc and regularly scheduled, to capture key insights and trends.
• Develop and maintain ongoing metrics, reports and dashboards that monitor and drive key business choices.
• Collaborate with data scientists, business intelligence engineers, and stakeholders to develop solutions that utilize the highest standards of analytical rigor and data integrity.
• Learn and understand a broad range of Convoy’s data resources and know how, when, and which to use.
• Operate within a cross-functional team to enable execution and deliver exceptional service.
• Break down high level problems into concrete solutions.
• Identify opportunities to automate and streamline processes.
• Suggest new areas of focus for further research.

We’re looking for someone who has:

• Bachelor's degree in Business, Computer Science, Engineering, Economics, Statistics, Mathematics or a quantitative discipline
• 3-5+ years of experience leveraging quantitative analysis to solve people related business problems, preferably within a large customer service or sales organization
• Advanced SQL and proficiency in Excel or similar tools
• Experience with data visualization tools such as Tableau or similar software
• Excellent verbal and written communication skills; ability to work with stakeholders and drive alignment across multiple teams
• Ability to summarize complex data to an executive audience, as well as the ability to dive deep into the details with other team members and specialists.
• Ability to work on multiple projects simultaneously.

Nice to have:

• Experience in data engineering and automation to build metrics decks, dashboards, and BI solutions
• Experience with scientific/statistical languages such as R or Python

Benefits: Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 
* On demand mental and emotional health benefits through Lyra * On demand primary care through 98.6* Generous paid time off* Paid parental leave program * Fertility benefit solutions via Progyny * Child-care and adult/elder-care options through Bright Horizons* Opportunity to join and contribute to one of our Employee Resource Groups* Ability to make a real world impact!
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!