Fulfillment Optimization Project Manager

Lime is a smart mobility provider that offers cities an array of mobility products including Lime electric bicycles and electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability. The Fulfillment Optimization Project Manager , part of the Central Operations Team, will lead the global strategy for demand fulfillment optimization to ensure fleet availability, reliability and optimal rider experience at low operational costs. This is a global role with the opportunity to shape, define and impact Lime’s operations strategy and productize the operations with scalable and efficient tech solutions In this role, you will partner with our Local and Regional Operations teams to understand their needs and challenges regarding Deployment Management, and will be responsible for sharing feedback with Eng & Product teams across all verticals at Lime (Supply, Rider & City Success), coordinating experiments & design the optimal task strategy for the markets.

What You'll Do

• Gather insights and advocate for feature enhancements and/or new products that will drive operational efficiency and fleet availability
• Lead the creation, alignment and implementation of Lime’s deployment strategy, support central teams in identifying opportunity markets for experiments, and oversee the implementation of them
• Analyze, track and monitor the deployment ROI and performances
• Identify, document, and launch best practices and standards for operational task management

About You

• Bachelor's degree and 3-5 years experience in operations, project management or consultancy required
• Demonstrated ability to influence and gain consensus: excellent communication with the ability to engage and align internal stakeholders
• Knowledge and experience around product operations, operations, or a similar role ideally in a startup or similar environment
• Analytical expertise along with experience leveraging data to inform and support critical decisions
• Proficiency in implementing operational process improvements
• A strong desire to learn new technology and develop technical expertise
• Ability to balance attention to detail with expeditious execution in a fast-paced environment
• An owners mindset

What We Offer:

• Opportunity to revolutionize transportation in cities around the world with the leader in urban mobility solutions.
• Ground floor opportunity - shape the strategy of an entire region.
• Scale with a rapidly growing organization, with significant opportunity for growth.
• Play a role in the transformation of urban mobility and sustainability.
• Work with a team of successful, fun, and motivated people.
• Competitive salary and benefits.

At Lime, we strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow as a company and as individuals. Lime is an Equal Opportunity Employer.