Food Service Engineer

Responsibilities / Tasks

The Food Service Engineer reports to Head of Service FHT . He/She covers the Food service execution (field service) . He/she is responsible for executing the strategy of the area and provide a reliable country Food service execution.

• Delivery of top-quality service execution
• First point of customer contact for service execution
• Achieve set targets on service deliverables / KPIs / Service revenues.
• Generate new opportunities for Spare parts, upgrades, tooling and Food services
• To follow the internal expenses and travel policies
• Execute the service of plant retrofits / upgrades.
• Execute and support installation, supervision, commissioning, maintenance and Training at site.
• Close contact with customer for maintaining good relationship.
• Execute maintenance works, planned service and breakdown service.
• Be available with personal security equipment and compliance to standard operating procedures (SOP) at site
• Ensure availability of the required documentation and update document templates to the latest versions.
• Delivery of executed service reports, parts of hours, compensatory days and travel expenses in the periods established by the Head of service

Your Profile / Qualifications

• Bachelor’s degree in engineering as a standard
• Profound experience in Food industrial engineering organization(s), as proven by:
• Proven (minimum 5 yr) service and service operations experience
• Experience with remote team leaders.
• Knowledge of several technological Food products from local markets
• Listens carefully and contributes her/his own opinion in a constructive manner and to the point
• Recognizes the positive aspects of two conflicting opinions and deals with them appropriately
• Aware of tactics and strategies in the Food market, managing vision and purpose, can inspire and motivate units and organizations
• Food Makes customers and their needs a high priority focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers; establishes and maintains effective relationships with customers; meets or exceeds customer expectations, keeping organizational policies in mind.

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