Field Applications Engineer
We are seeking a customer-facing technical professional who will support customer and partner engagements, ensure pre-sales product fit, and help deliver post-sale customization. This is an opportunity to learn about the application of cutting-edge AI/ML technology in the data center and commercial building markets, while making a positive impact on energy efficiency and environmental sustainability.
Vigilent applies AI to dynamically optimize the indoor environment, energy and carbon emissions of data centers and other commercial buildings and enable their autonomous operation. Our mission is to create a more sustainable planet while increasing the profitability of our customers.
RESPONSIBILITIES
· Act as lead technical resource on customer and partner engagements.
· Collaborate with customers and sales teams to define customer needs, address application fit challenges, and develop tailored solutions.
· Write detailed specifications for product extensions and process automation to meet unique customer requirements.
· Design and develop custom flows in JSONata
· Collaborate with datacenter operators and stakeholders to understand system architecture, performance goals, and data requirements.
· Analyze operational data and fit it into analytical models to identify trends, optimize performance, and predict potential issues.
· Maintain and update custom workflows to ensure ongoing functionality and alignment with customer needs.
· Provide feedback and make recommendations to enhance Vigilent solutions based on customer insights.
· Take ownership of engineered solutions, ensuring their quality, scalability, and alignment with business objectives.
REQUIRED SKILLS & EXPERIENCE
· Excellent verbal and written communication skills, with the ability to clearly explain complex technologies to both technical and non-technical audiences.
· Familiarity with programming languages such as Python or Java Script
· 2+ years’ experience in a customer-facing technical environment.
· Dependable, reliable, self-starter, collaborative, flexible, organized, motivated.
· Technical degree, preferably Mechanical Engineering.
DESIRED SKILLS & EXPERIENCE
· Experience in data centers or other mission critical facilities.
· Experience with building automation systems, HVAC design and construction, or energy efficiency consulting.
· Experience in data collection, processing, and modeling, preferably in datacenter environments or similar technical domains.
· Experience with GraphQL for crafting efficient queries and leveraging JSONata for dynamic data transformation and workflow development.
· Application integration experience, including with the BACnet and/or Modbus protocols.
· Working knowledge of Internet technologies (IT networking, Remote Access Technology, IP routing, VMware implementation, cloud services).
HIRING DETAILS
Job Location: UK or NL
Start Date: Immediate
Hire Type: Full-Time, Permanent, Direct Hire
Benefits: Full benefits package to include stock options.
TO APPLY
Please apply directly from our Careers section at vigilent.com/about/careers/job-openings/
Vigilent Corporation is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where everyone is treated with respect and fairness.