Salesforce Director
About Ava Community Energy
Ava Community Energy (Ava) is a Joint Powers Authority comprising Alameda County and its incorporated areas, and the cities of Lathrop, Stockton, and Tracy. Ava’s charter is to provide its customers with low carbon, cost-effective electricity that integrates innovative energy products and maximizes local benefits through the development of local solutions, ranging from increasing access to rooftop solar to supporting the adoption of electric vehicles.
Culture and Commitment to Diversity
Ava believes in a vibrant culture that supports and nurtures a workplace that offers every individual the opportunity to attain professional goals and contribute to accomplishing our mission. We foster a culture of open communication, responsibility, curiosity, accountability, and teamwork. We want creative problem solvers that are excited to work in an entrepreneurial environment and grow our organization!
As an equal opportunity employer, we are committed to diversity, equity, and inclusion. We are committed to a diverse and inclusive workforce that is reflective of our service area’s rich culture and communities. We welcome a diversity of experiences, perspectives, and skills.
We strongly encourage people of all characteristics to apply and prohibit unlawful discrimination and harassment of any type based on age, religion, color, gender identity or expression, race, ancestry, or national origin, religion or creed, marital status, military or veteran status, sexual orientation, genetic information or characteristics, and those with a disability as protected by federal, state and local laws.
Position Summary
Ava is seeking to hire a full-time Salesforce Director, reporting to the Senior Director of the Engineering, Analytics, and Salesforce teams. The ideal candidate will bring a breadth of expertise in Salesforce development, data modeling, big data integrations, and strategic management, including leading highly technical teams. The Salesforce Architect/Director will play a critical role in evaluating and optimizing Ava’s Salesforce implementation to support customer-centric programs, integrate with Google Cloud Platform, and enable scalable marketing campaigns. Key responsibilities include assessing the current Salesforce ecosystem, refining the data model to provide a 360-degree customer view, enhancing integration frameworks, and developing a roadmap for program delivery and marketing solutions. This is a unique opportunity to shape Ava’s Salesforce architecture to better serve our clean energy mission.
Position Details
Essential Duties and Responsibilities
Lead the Salesforce team and guide a strategic Salesforce vision and roadmap, including providing strategic recommendations on resource allocation, team structure, and technology enhancements to optimize Salesforce usage.
Evaluate Ava’s Salesforce ecosystem, including data model, apps, technology integrations, and overall architecture, to ensure best-in-class implementation.
Assess and optimize Salesforce tools, organizational practices, and technology stack to align with organizational needs and goals.
Collaborate with internal stakeholders to gather technical and non-technical requirements for Salesforce enterprise solutions, customer programs, and marketing campaigns.
Design and implement a Salesforce data model that supports a 360-degree view of the Ava Community Energy customer.
Identify opportunities to improve data integration between Salesforce and Ava’s Google Cloud Platform infrastructure.
Lead the evaluation and potential replacement of PowerPath with a Salesforce-centric solution to manage customer-related program data.
Work with the marketing team to identify Salesforce solutions that meet Ava’s marketing needs and develop a roadmap for implementation.
Develop and help implement a culture of Salesforce DevOps and DevOps best practices within the practice of Salesforce development at Ava.
Other duties as required.
Minimum Qualifications
10+ years of relevant experience, including 7+ years of experience designing and implementing Salesforce enterprise solutions and managing Salesforce technical teams (technical management)
Previous hands-on experience with Salesforce development, including flows, Apex, app development, and Salesforce DevOps.
Hands-on experience with data and big-data analytics operations inside and outside of Salesforce environments.
Expertise in architecting and implementing data models for big-data Salesforce solutions, particularly in the utility sector.
Experience integrating Salesforce with cloud providers such as GCP, Azure, or AWS.
Proven ability to manage highly technical Salesforce teams and guide a strategic Salesforce vision and roadmap.
Strong understanding of Salesforce architecture for large-scale community programs and marketing campaigns.
Demonstrated experience collecting and analyzing detailed technical and non-technical requirements for Salesforce projects.
Preferred Salesforce certifications:
Salesforce Certified Technical Architect (CTA)
Salesforce Certified Application Architect
Salesforce Certified System Architect
Salesforce Certified Data Architect & Management Designer
Salesforce Certified Integration Architecture Designer
Compensation and Benefits
The annual salary for this position is $218,283 with a Total Compensation of up to $244,477 annually based on performance.
Ava offers a generous benefits package which includes:
Zero cost Individual, family, and domestic partner health insurance (medical, dental, vision)
Life and AD&D, EAP, STD, and LTD
Retirement with Employer Matching
Paid Time Off and Holidays
Fertility & Adoption Benefits
Pet Insurance
Mental Health Support
Flexible Spending Accounts (health and dependent care accounts)
Paid Volunteer Days
And More!
Location and Working Conditions
This position will be based in Ava headquarters in Oakland, near BART. Ava's team has a hybrid approach inclusive of in-office and remote work. This role is expected to go into the office Tuesdays, Thursdays and the first Wednesday of the month.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ava is dedicated to reasonably accommodate an applicant for known physical or mental disabilities so that the applicant may participate in the application process. We will engage in a timely, good-faith interactive process with any employee with a known physical or mental disability to identify potential reasonable accommodations, if any, to enable the employee to perform the essential functions of their position.
General office environment is primarily sedentary work which requires the following physical activities: standing, sitting, walking, reaching, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity.
The employee must occasionally lift and/or move up to 10 pounds.
The noise level is usually moderate.
Licenses/Certificates
Salesforce Certified Technical Architect (CTA)
Salesforce Certified Application Architect
Salesforce Certified System Architect
Salesforce Certified Data Architect & Management Designer
Salesforce Certified Integration Architecture Designer
Possession and continued maintenance of a valid class “C” California driver's license and a safe driving record or the ability to provide alternate transportation.
Working at Ava Community Energy
Ava is committed to complying with applicable laws, including the Americans with Disability Act and Fair Employment and Housing Act, ensuring equal employment opportunities to qualified individuals with a disability. Ava prohibits unlawful discrimination based on age, sex or gender (including pregnancy, childbirth, breastfeeding or related medical conditions), genetic information or characteristics, gender identity, gender expression, race, color, ancestry, national origin, religion, creed, marital status, military or veteran status, sexual orientation, physical or mental disability, medical condition, or on any other basis prohibited by federal, state, or local laws. Ava strives to maintain a COVID-free workplace, being fully vaccinated is a condition of employment (exemptions will be evaluated by legal council).
The information contained herein has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The information also does not constitute either an expressed or implied contract, and these provisions are subject to change.