Facilities Manager

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

As a Facilities Manager you will be responsible for overseeing the maintenance, operation, and safety of the physical infrastructure of the company. This includes maintaining all current depots and office space as well as preparing new facilities for company use. The Facilities Manager will work closely with Operations, IT and Security to ensure that the physical infrastructure is both operationally efficient and safe.

Responsibilities

• Oversee the regular maintenance of company buildings to stay in compliance with lease agreements and to ensure the minimization of operational disruptions and employee safety.

• Ensure the facilities adhere to all relevant building code, health, safety, and environmental compliance regulations.

• Vendor and contractor management. Engage and manage relationships with external service providers, which includes sourcing vendors, negotiating contracts and overseeing performance.

• Manage space planning for optimal usage. Coordinate office moves, space layouts, reconfigurations and expansions.

• Oversee the procurement of office furniture, fixtures and equipment, ensuring that selections align with the organizational needs, budget and design.

• Manage the facilities budget. Track expenses for repairs and maintenance, as well as create and manage budgets for improvement projects, while striving to cut costs.

• Establish and deploy emergency procedures, including evacuation plans and disaster recovery, and provide safety training as needed.

• Maintain safety equipment (fire extinguishers, first aid kits, etc.) and ensure that they are accessible in an emergency.

• Oversee building security systems, including access control, surveillance, and alarm monitoring.

• Serve as a point of contact for facility-related issues, addressing the needs and concerns of the employees and other stakeholders.

• Conduct regular facility inspections and provide reports to senior management as needed on facility status, necessary building improvements, and ongoing projects.

• Implement practices to reduce energy consumption, waste and to cut operating costs.

Qualifications

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or equivalent work experience.

• 5+ years experience in facilities management or site manager related role.

• Experience managing multi-site facilities, including warehouses, office spaces and job sites.

• Proficiency in managing facility site controls such as: badge readers and access and visitor controls, surveillance monitoring, fire, safety and evacuation plans.

• Experience working with HVAC, plumbing, and electrical service providers.

• Experience with ADA, and other relevant health, safety, and environmental compliance regulations.

• OSHA certified.

• Experience developing and implementing emergency procedures for facilities, including evacuation plans and safety equipment protocols.

• Proven experience to develop and manage budgets and service provider vendors for facilities maintenance and improvement projects.

• Experience evaluating vendor performance to ensure contract compliance.

• Experience in project management, including office moves, space planning, expansions and construction or renovations oversight.

• Strong problem-solving skills with the ability to work through ambiguity.

• Excellent organizational and time management and multi-tasking skills.

Which soft skills matter for this role?

• Excellent time-management, Interpersonal and communication skills.

• Critical problem-solving and effective communication skills

• Working with a sense of urgency, ownership and pride in your performance and its impact on the company’s success.