Account Manager - Sustainability & Behavioural Change

You'll work directly with the founders to support and ensure the success of junee's company clients. You're passionate about creating and leading behavioural change initiatives across a variety of company partners, testing and learning what strategies are best at encouraging people to use junee. This is a unique opportunity to build the foundation of junee's client engagement strategy, establish best practices for onboarding and retention of company clients, and help make reusables mainstream!

ABOUT JUNEE

junee is starting the reusa-bowl revolution with a borrow-and-return system of takeaway packaging that employees can use for their workday lunch.

Why? The UK generates 11 billion pieces of packaging waste each year from lunch takeaway alone. And the problem is getting worse: more than half of all plastic in existence today was created after 2008.

We're an early stage tech-for-good startup supported by Innovate UK, WeWork, Huckletree Alpha, Mayor of London, and Sustainable Ventures.

We're on a mission to save 25 million single-use containers from going to landfill by 2025.

🌲 "How did we ever throw things away after just one use?" - You, 2030

ROLE & RESPONSIBILITIES

Here's what you'll be doing:

• Managing the whole delivery process for junee's company clients - including onboarding, regular client communication, driving junee adoption and engagement, analysis and insights of data - and more!
• Designing, testing, and evaluating behavioural change programmes to maximise adoption and utilisation of junee across company clients
• Gaining client input and buy-in through facilitating workshops, leveraging their knowledge of the business to better tailor adoption & utilisation programmes to their needs
• Defining success metrics alongside clients and CEO, providing clear updates on progress to goals
• Proposing and developing additional value-add support junee can create to support clients' sustainability objectives
• Work directly with Product & Tech teams to prototype, test and design new engagement features, online & offline

REQUIREMENTS

You are a good fit if you...

• Have worked professionally in a client-facing role
• Have demonstrated knowledge of behaviour change principles, preferably applied to sustainability topics
• Have great interpersonal skills and enjoy establishing relationships with a variety of stakeholders
• Want to have a leading role in junee's client engagement strategy
• Are results-oriented and enjoy experimentation
• Want to work at an early stage startup and are comfortable with ambiguity and trying new things

Skills & experience

• 2+ years experience working in Account Management or a similar client-facing role, ideally focusing on sustainability in a consultancy environment
• Proven track record in end-to-end behaviour change and design – we are most interested in prior application of behavioural science principles in a practical setting
• Experience in working in a dynamic high-growth company is preferable
• Self-starter with flexible attitude and proven ability to manage own time, including priority-setting, multitasking and problem-solving
• Effective relationship-building and communication skills, whether face to face or virtual

ADDITIONAL DETAILS

Location & Compensation

• This is a London-based role. You must be comfortable commuting regularly to the Shoreditch-area.
• Get in early. Great time to get in with an early, exciting new company backed by Sustainable Ventures
• Be in control of your career. Opportunities for growth as we expand across London and beyond. Tell us what you enjoy doing and we'll make sure you can grow into that role.

Benefits

• Make an impact on the world & our oceans from unnecessary waste - priceless!
• £40 per month "Wellness Budget" to do whatever makes you happy (get dinner, pay for Netflix)
• Weekly free breakfast and drinks
• Day off on your birthday
• 28 days including bank holidays
• Pension contributions
• Salary Range: £25,000-£30,000

Eligibility

• Candidates must have pre-existing right-to-work in the United Kingdom

TO APPLY

🚨 To apply, fill out this application form. We'll be interviewing on a rolling basis to start ASAP.