The way we heat and cool our homes is antiquated—we take for granted that we pump fossil fuels into our homes in order to keep them warm. There is a better way. Spun out of Google X, Dandelion has developed a residential geothermal solution that is clean, safe, and affordable. Dandelion’s proprietary technology, world-class team, and access to capital gives it the advantage to dominate this potentially huge market. We are growing quickly, supported by the ever increasing demand from customers for clean, safe energy. The front line of our growth is led by a team of Energy Consultants, the experts who help prospective customers understand and purchase a Dandelion geothermal system for their home. They are our brand ambassadors, supporting our mission to make renewable, high-efficiency technologies accessible to all.
As an Energy Consultant you will perform (primarily) virtual consultations with prospective customers who are interested in utilizing geothermal for heating and cooling their homes. Energy Consultants are responsible for all aspects of the customer experience prior to transferring the project to the Dandelion Operations Team for permitting and installation.
During consultations, you'll overview the benefits of Dandelion’s innovative approach to geothermal, assess the home’s existing HVAC system, and walk the client through site viability, economic benefits, ancillary benefits, system features, design explanations, incentives and credits, financing and payment options. Setting accurate expectations, and the ability to confidently and competently deliver the overall value proposition of switching to Dandelion Geothermal is the EC forte.
To succeed at Dandelion, you must be energetic, highly organized, and hard working. You have a passion for renewable technologies and creating exceptional experiences through your ability to engage with each individual customer. You will be expected to generate a portion of your lead volume with referrals and networking efforts, and meet monthly sales quotas. As a primary representative of the company, you are professional and knowledgeable with strong verbal and written communication skills. You embrace a team ethic and work closely and productively with other departments (Marketing, Design, Customer Care, Field Ops, Finance, etc) to ensure a successful customer journey.
What you'll do:
You’ll love working at Dandelion because:
We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.
We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.
We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day.
Dandelion Energy is an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. Since spinning out of Google X in 2017, we’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the US. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road, and that impact is accelerating with our growth!
Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump and software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations, among other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both exciting and complex. We are working to create a wholesale shift in how people heat and cool their homes — join us!