Driver Lead

almost 2 years ago
Full time role
The Bronx, NY, US... more
The Bronx, NY, US... more

Company

Bird operates as a dockless electric scooter company developing a vehicle sharing platform. They work closely with cities to help ...

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Job Description

Who Is Bird

At Bird, we’re on a mission to make cities more livable by reducing traffic and carbon emissions with an affordable, convenient, and eco-friendly transportation option. We planted roots in Los Angeles, California. Now, our fleet of electric scooters is available to riders in cities around the world for short trips or the “last mile” of their journey. In our first year, Bird launched in over 100 cities and provided over 10 million rides. And we’re only just getting started.

As a Driver, your primary responsibility is making sure that Birds are available and safe to ride for people in your community by picking up, dropping off, and redistributing Birds in your service area. 

Drivers are passionate about making cities easier to navigate. This team works closely with technology to monitor, rebalance, and maintain Bird vehicles in the field to ensure a safe, available ride is always nearby. It is a dynamic role that offers a breadth of activities and responsibilities that shift based on the fluid needs of each city Bird serves. This role is key to helping grow and maintain Bird’s fleet and directly impacts millions of riders who rely on its services.

Responsibilities:

  • As a lead, you’ll oversee and coach a shift of drivers to ensure teammates are hitting their targets
  • Use tools such as Google Docs and Google Sheets to report on shift performance
  • Operate cargo vans to collect and rebalance vehicles gathered at popular destination points or vehicles that are improperly parked
  • Work with local operation teammates to ensure vehicles are distributed throughout the city in the right place at the right time for riders
  • Patrol service areas and inspect and identify vehicles that are in need of repair and maintenance
  • Use technology and software to log fleet activity and data that will help optimize fleet performance
  • Operate e-scooters to move and monitor Bird’s fleet
  • Collect and rebalance vehicles gathered at popular destination points
  • Move improperly parked vehicles back to suggested parking areas
  • Perform light field repairs and field diagnostics to aid in upkeep of the fleet
  • Collaborate with other teammates as well as work autonomously

Requirements:

  • Passion for Bird and working in a high growth environment
  • A smartphone and comfort using technology
  • Valid driver’s license and ability to pass motor vehicle record check preferred
  • Ability to use basic hand tools and lift 40 pounds up to 3 feet of the ground
  • Excellent time management and organization skills
  • Flexible availability and willingness to regularly work at night and on weekends
  • Ability to be both self-directed and work well in a team environment
  • Ability to work outdoors for 8 hours a day
  • Must be 18 or older to apply with a valid drivers license

Culture at Bird

We're an ambitious, smart, and open-minded group. Our employees are passionate about our mission, and eager to complete their work at the highest level. The office itself is up tempo and supportive, because we care about each other. People first, people.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

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