Information Technology Coordinator

Pure Power is looking for an Information Technology Coordinator to assist our IT department with the management of the company’s information technology. In this important role, you will be required to work with internal and outsourced IT support teams to assist staff with IT issues and questions in our multiple offices. Additionally, the ideal candidate isn’t afraid of challenges and possesses strong skills in technical troubleshooting, M365 tenant administration, and hardware inventory management.

To succeed as an information technology professional, the ideal candidate should be a skilled and thorough researcher with excellent communication. You should be detail-oriented, organized, and self-motivated with strong computer skills. 

Information Technology Responsibilities

This position reports to and works closely with the Information Technology Manager to ensure employees are provided with IT equipment, applications, and support to perform their job responsibilities. This employee is expected to work well with outside service providers responsible for supporting the company's Microsoft 365 tenant and providing first-level help desk support for employee computer issues. Additional tasks include:

• Provide support and troubleshooting of hardware and software, coordinating with external parties when needed.
• Deployment, support, and troubleshooting of company workstations, network equipment, and AV equipment. Microsoft Intune experience a plus. 
• Onboarding and offboarding of users within our M365 tenant and other services.
• Provide support for a range of engineering and productivity applications including Adobe Suite, Office 365, Microsoft Teams, and AutoCAD.
• Centralize management of IT hardware and software and assist with purchases.
• Support our Azure Cloud Platform and Virtual Desktop environments hosting engineering specific software applications.
• Assist with maintaining and updating company SharePoint intranet environment
• Training employees on new software and best practices.
• Documenting new technology best practices and SOP’s. 
• Special projects as assigned.
• Other tasks as assigned. 

Requirements

• 2+ years of experience in an IT support position or similar role.
• Experience with Windows 11, iOS, Office 365 Administration, PowerShell
• SaaS and IaaS experience a plus
• Autodesk experience a plus.
• Strong computer and technology skills.
• Excellent communication, research, problem-solving, and time management skills.
• High level of efficiency and accountability.
• Attention to detail.
• Customer service oriented.
• Ability to build relationships with employees, including those in leadership roles.
• Associates or Bachelor’s degree in Information Technology or similar field.

Location

This position will be based out of our exciting downtown Hoboken, NJ Headquarters with the flexibility to work a hybrid in-office and remotely weekly schedule. We are next to public transportation options from NYC and Northern NJ. We also provide a parking spot for the days when an employee wishes to drive to the office and for those that utilize public transportation, we will cover the costs associated with traveling to and from the office.

Compensation and Benefits

We offer a competitive salary commensurate with experience. We pay 100% of our employee medical, dental, and vision benefits costs, offer 401k matching, commuter benefits and much more!

Salary Range

$55,000-$65,000 Annually

Equal Opportunity Employer

Pure Power is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, marital status, organ donation, height, weight, or length of hair. We recognize that diversity and inclusion is a driving force in the success of our company.  

PM21