Billing Analyst, Global Energy

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world’s GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company’s global asset portfolio to provide our customers solutions that address today’s warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.

Job Title:

Billing Analyst, Global Energy

Company:

Prologis

Billing Analyst - Global Energy , Denver / San Francisco

A Day in the Life

We are looking for a Billing Analyst, that is self-motived, thrives in a fast-paced environment. In this role, you will be responsible for ensuring accuracy of all energy bills, including solar, battery, EV, and meter management. This role will report to the Global Energy Billing Manager. Once the bills are created, you will serve as a POC for any billing related questions, both internally and externally. You will work with cross functional teams, including IT, accounting, project management, customer service teams, and treasury. As new project types come into scope, you will need to create new processes for these items and work to stand them up.

Prologis is currently ranked #2 for onsite solar among US corporations and is actively engaged in solar, storage and EV projects in over 11 countries. We are investing in projects, growing our team, and expanding our commitment to renewables globally. You will help Prologis as we grow our solar generation capacity from ~300MW to 1GW by 2025 and reach net zero by 2040.

Key responsibilities include:

Billing, Collections & Customer Care

• Generate and validate customer energy invoices
• Monitor the billing cycle and ensure that all billings are performed in a timely manner to meet established deadlines; run daily batch and monthly close out reports to update files. 
• Audit customer bills for 100% accuracy
• Resolve billing exceptions and create processes to limit exceptions.
• Monitor unpaid bills aging
• Coordinate activities with other teams including real estate teams, treasury, accounting, etc.

Process and Systems

• Approve monthly bills
• Develop monthly desktop procedures and quality check processes to ensure monthly billing is accurate and on-time.  
• Maintain accurate records related to billing, payments, customers, and accounting.

Building blocks for success

Required:

• 2+ years of experience in recuring billing, renewables, billing audits and customer relations
• Ability to troubleshoot, recognize issues, critically think, and problem solve
• Attention to detail and methodical approach when performing work
• Knowledge of utility tariffs/schedules, and standard procedures for customer care, billing, and collections
• Prior experience working with IT and writing system requirements
• Prior experience working with 3rd party vendors
• Ability to troubleshoot, recognize issues, critically think, and problem solve
• Excellent customer service and communication skills
• Aptitude to quickly learn specialized software for accounting, billing, and meter reading
• Microsoft suite, including moderate/strong Excel skills

Preferred:

• Bachelor's degree in Business, Economics, Accounting, Finance, or similar field is preferred

Hiring Salary Range of: $78,000 - $107,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-HB

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. 

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:

Full time

Location:

Denver, Colorado

Additional Locations:

San Francisco, California