Solutions Architect

Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US and we've helped our partners prevent 6.9 million pounds of food from going to waste. Working at Afresh represents a one-of-a-kind opportunity to have massive social impact at scale by leveraging uncommonly impactful software – we hope you'll join us!

About the role

As one of the first Solutions Architects at Afresh, you will be responsible for leading our integrations with all of our retailer partners. You will build effective partnerships with our customers' IT and Operations teams and drive the success of our end-to-end integrations. You'll also contribute to the playbook for our team to continue to perform successful integrations with future customers, and you'll lead technical elements in our sales processes with those customers. You have technical and commercial experience, love creating new processes in a fast-paced environment, and are excited to reduce fresh food waste in the grocery industry!

• Leads and executes successful integrations with our partners
• Creates detailed, actionable integration plans that enables both Afresh and our customers to understand and execute on the full scope of our integration processes
• Validates customer data during integrations
• Creates scalable integration process and playbook that we will use for all integrations
• Deeply understands Afresh integration needs and customer context
• During sales processes, provides technical expertise and partners with customer's IT teams

Skills and experience
The following represent attributes our ideal candidate possesses. We encourage all highly-qualified candidates to apply, even if they do not fulfill all the listed criteria.

• Exceptional data analytics skills, which allow you to deeply understand our customers' data
• Understands customer business processes, and utilizes expertise and appropriate product functionalities to address customer issues
• Commercial mindset that allows you to understand and act on what our customers care about most
• Customer empathy and ability to build meaningful relationships with customers' IT teams
• Detail and process orientation, with the ability to manage complex projects spanning many external and internal stakeholders
• Excellent written and verbal communication skills
• Proficiency in SQL, Excel, and Tableau or other dashboarding tools. Python proficiency preferable.
• Effectively collaborates with Afresh's Customer Success, Sales, Product, Engineering, and Support teams
• Open to travel

About Afresh

Founded in 2017, Afresh is working on the #1 solution to curb climate change: reducing food waste. By combining human insight and transformative technology, we're helping grocers provide fresher food to customers at more affordable prices.

Afresh sits at an incredible intersection of positive social impact, rocket ship financial growth, and cutting-edge technology. Our best-in-class AI research has been published in top journals including ICML, and we've raised over $30 million in funding from investors including Eric Schmidt's Innovation Endeavors and James McCann (former CEO Tesco, Ahold, Carrefour). In 2021, we received an Honorable Mention for Fast Company's World Changing Ideas in Food.

Fresh is the past, present, and future of our food system – the waste we create today will impact our planet for years to come. Join us as we continue to build a vibrant, diverse, and inclusive team that embodies our company’s values of proactivity, kindness, candor, and humility.

Afresh provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity/expression, marital status, pregnancy or related condition, or any other basis protected by law.