Solution Specialist

over 2 years ago
Full time role
Toronto, ON, CA... more
Toronto, ON, CA... more

Company

Opus One Solutions

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Job Description

Who are you?

You are a passionate and customer-obsessed Solution Specialist who understands emerging energy industry trends and implications on utilities. You are a trusted advisor to the customer, providing technical expertise in the planning, design, build and implementation of GridOS solutions to meet customer needs.

What will our new Solutions Specialist work on?

  • Help utility customer understand the impacts of distributed energy resources (DERs) on the distribution system using power flow-based time series analysis software.
  • Provide utility customers with solutions to manage and plan for the emergence of more DERs.
  • Work closely with Solution Architect to provide input on solution architecture based on customer needs and solution capabilities.
  • Outline project goals, objectives, requirements, and technical functionality.
  • Define success criteria and author solution diagrams for the project.
  • Facilitate workshops that capture functional and non-functional requirements from the client and relay them to the internal product and development team.
  • Define the user acceptance testing process and test cases, and articulate progress metrics.
  • Work with the Project Managers to develop, document and standardize new internal and external processes, expectations, and deliverables across multiple projects.
  • Provide analysis and assessment documentation in alignment to project scope.
  • Create business cases and new product requirements by understanding customer business processes and policies.
  • Collaborate with other members of the Solutions team to expand our solution consulting and delivery practice, build standards of excellence, and continuously deliver innovative solution offerings for clients.
  • Use internal software demonstrations to develop user acceptance documentation, training powerpoint modules, training video modules.
  • Identify project delivery risks, recommending potential mitigation strategies, in collaboration with Project Management Office.
  • Support sales activities on occasion, providing technical demos and also identifying possible future upsell opportunities during the course of the project.

Requirements

Here’s what you bring:

  • Education. You hold a Bachelors degree in Engineering or a similar program, with a focus on power systems or relevant experience.
  • Experience. You have strong electricity industry knowledge, with 2+ years relevant work experience as a Business Analyst, Consultant or Utility Asset Manager/Planner.
  • Knowledge. You are highly familiar with emerging energy industry trends and implications on utility customers in the area of DER management, distribution planning, IT, SCADA and asset management. You have a strong background in Excel analysis, Powerpoint, and Visio.
  • Excellence. You get things within project deadlines, and with strong focus on quality.
  • Teamwork. You are a natural collaborator, and demonstrate a “we before me” attitude.
  • Problem Solving. You can quickly understand and analyze various approaches and processes. You have the ability to drill down to the details, obtaining the right level of specificity for your development team. You can creatively solve complex problems.
  • Growth Mindset. You are deeply curious and love to ask questions. You’re a lifelong learner.
  • Customer Focus. You enjoy being in front of customers, listening to their needs. You are deeply focused on ensuring their success. You can create powerful user stories detailing the needs of your customers.
  • Communication. Strong written and verbal communication style. Can effectively share complex technical topics with various levels of audience.
  • Innovation. A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding.

Nice to have:

  • Experience with Scripting in VBA or with Python
  • Master degree
  • Experience with power system analysis software (E.g. OpenDSS, CYME, Powerfactory, Synergi etc..)

Benefits

Why join Opus One Solutions?

Opus One is on a mission to create intelligent, connected and sustainable energy ecosystems, towards a vision of a digitalized, decentralized and decarbonized planet. Our relentlessness and drive towards this is recognized by Deloitte’s Technology Fast 50 Program, Red Herring 100, CleanTech Group’s Global Cleantech Top 100, Fast Company, and many more.

Our leadership has assembled carefully selected teams with some of the best strategic visionaries - and executors - in technology and the clean energy space. We are all driven by one common goal: to accelerate the integration of clean and sustainable energy in North America and the world.

At Opus One Solutions we understand that not everyone develops their talent and hones their skills in a traditional way. Different paths and experiences are part of the diversity we know we need to succeed. If you feel you meet all or most of the qualifications we are seeking, take a chance and express your interest here.

Opus One Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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