Inside Sales Coordinator Italy

Job Description

Your responsibilities include:

• Support the sales team by managing business opportunities and customer profiles in CRM, working closely with Area Sales Managers (ASM).
• Identify and nurture potential business opportunities (under 40% probability) to drive growth.
• Engage with customers through outbound calls, answering enquiries, and ensuring excellent product knowledge.
• Assist in maintaining and organising sales documents, product updates, and offers.
• Accompany ASMs on occasional customer visits (mainly KAC) to strengthen relationships and add value.
• Ensure compliance with sales, finance, and legal policies.
• Provide administrative and project support, including preparing offers, flow charts, mass balance reports, and order confirmations.
• Coordinate sales projects, ensuring deadlines are met and documentation is properly handled.
• Conduct sales analysis, generate reports, and prepare presentations as needed.
• Collaborate with internal departments and support the sales team with ad hoc tasks.
• Help organise and participate in local events, exhibitions, and fairs, representing the company at booths.
• Coordinate customer tests/demos, liaise with test centres, arrange logistics, and manage sample shipments.
• Assist in updating and translating company materials, including offers, reports, brochures, and website content.
• Facilitate risk assessments for entry into new markets, coordinating with finance, compliance, export, production, R&D, and sales teams.