Field Service Specialist

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Field Service Specialist who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. Person will be hired on the Naples site (Italy), but travel to northern Italy will be required.

About us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Accountabilities

• Perform on site corrective and preventive maintenance in accordance with the contractual KPIs
• Provide on-site support to Customer Maintenance personnel
• Monitor, analyse and report on site system performance
• Perform first level of troubleshooting on site in case of issues
• Download logs and dump files from on-site equipment and provide first level of analysis
• Perform on-site maintenance task ensuring the application of OHS and HSMS rules
• Ensure the availability of local stock and repair process activation
• Ensure the technical reporting issuing to the customer on-site maintenance and system performance
• Analyse and provide solutions to project technical issues (critical failures of equipment, obsolescence...)
• Activate escalation process to ENG or DEV department in case of major failure
• Keep up to date the technical documentation and troubleshooting procedures
• Ensure the hand-over between Commissioning and Maintenance

Required Skills/ Knowledge

• Railway equipment/environment
• Testing & Fault finding
• Incident/accident investigation
• Knowledge of technologies
• Knowledge of tendering process
• Maintenance
• Organizational Effectiveness
• Railway Safety  Rules & Regulations
• Up to 3 years of experience
• Use of Maintenance tools
• driving license
• Knowledge of computers and the main platforms

Education/Qualifications

High School diploma or degree in Electronics/Electrotechnics.

Languages

English intermediate proficiency

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers!

Have a glance at our LinkedIn page https://www.linkedin.com/company/hitachirail/

#LI-MP94

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail