Senior Commercial Operations Manager
Rystad Energy is a leading energy research and business intelligence company, providing data-driven insights and tools to empower decision-makers in the global energy landscape. We are dedicated to delivering excellence and fostering innovation, and we are seeking a proactive Senior Commercial Operations Manager to optimize our commercial processes and enhance operational efficiency supporting this dynamic team.
About the Role
As a Senior Commercial Operations Manager, you will play a pivotal role in managing the details and optimizing our sales processes, enhancing operational efficiency and driving the performance of our commercial team. Reporting to the Head of Sales & Marketing Operations, you will collaborate with cross-functional teams to ensure alignment and support the achievement of strategic business goals.
Key Responsibilities
- Contribute to developing, maintaining, and reporting Key Performance Indicators (KPIs) related to Sales and Commercial Operations to monitor success and identify areas for improvement.
- Drive the design and implementation of streamlined commercial operations processes, ensuring global standardization and efficiency.
- Lead communication and training efforts for the commercial team on processes and systems, including onboarding improvements and knowledge retention and upskilling across teams.
- Standardize regional mediums within the commercial team to share best practices globally.
- Identify opportunities for improvement in CRM and internal commercial systems, and evaluate potential new solutions to enhance operational efficiency.
- Manage sales funnels, measure activity and compliance, and monitor forecasting performance to support business goals.
- Facilitate the connection between regional commercial teams and global leadership by assisting with training, win/loss analysis, competitive intelligence, and client segmentation.
- Implement sales strategies developed by global and regional commercial leadership to ensure alignment and execution.
- Assess pricing discipline and recommend product and service pricing guidelines to commercial leadership.
- Perform gap analyses and collaborate with regional commercial leadership to develop viable solutions for addressing challenges.
- Coordinate regular Sales Business Reviews with global and regional leadership to ensure alignment and progress tracking.
- Collaborate with global marketing teams on client segmentation, commercial reporting analysis, and lead generation attribution linked to marketing campaigns.
- Work with other Sales and Marketing Operations functions on initiatives to enhance sales performance, client services, and internal processes.
Qualifications
- Bachelor's or Master's degree in Business, Finance, Economics, Management or a related field.
- 5+ years of relevant work experience in commercial operations, sales enablement or client management.
- Proven track record in designing and delivering sales enablement programs.
- Experience in the energy industry is preferred but not required.
- Experience working internationally is advantageous.
- Familiarity with CRM platforms and business intelligence tools.
- Ability to operate independently and efficiently, take initiatives and exercise sound business judgment to drive performance.
- Team player capable of managing multiple stakeholders with diverse opinions and commercial objectives.
- Strategic thinker with strong analytical and problem-solving abilities.
- Strong project management and multitasking capabilities.
- Self-motivated with excellent verbal and written communication skills, comfortable interacting with all seniority levels.
Why Join Rystad Energy?
- Be part of a global, forward-thinking company shaping the future of energy.
- Work in a collaborative and innovative environment.
- Enjoy competitive compensation and benefits.
- Access professional growth opportunities and career development
Location: Oslo
Reports To: Head of Sales & Marketing Operations
Application deadline: 20.03.2025. However, we review applications on a rolling basis, so we encourage you to apply early.