About Us

At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.

From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.

What The Job Involves

 In this role, you will work with all stages of the customer engagement, from helping explore the requirements, ongoing application of our technology to address the customer needs. The Solutions Engineering team coordinates engineering with business teams and customers to align project scoping, delivery, and execution. The team will be on the ground, to the technical needs and functional requirements of our customers, and work with teams across Hayden AI to build solutions for real problems. 

Responsibilities

• Work with cross-functional teams to scope, plan, and implement technical projects with engineering. 

• Communicate technical information in a clear and meaningful way to customers.

• Respond to and lead technical investigations in the field. 

• Assess the application of new use cases for new and existing customers. 

• Effectively communicate project status and progress through concise, articulate engineering and executive reports and presentations, catering to both client and internal stakeholders.

• Monitor and review product performance data to detect anomalies before they affect customers. 

Qualifications

• B.S. in an engineering discipline or equivalent. 

• 6+ years experience in Solutions engineering or Application engineering with technical products.

• Experience leading the overall project efforts of at least 3 new products in production. 

• Strong technical background in connected device software, data as a product, machine learning, and cloud systems.

• Experience working closely with multidisciplinary technical teams to drive customer solutions. 

• Knowledge of tools and techniques for managing complex project development through its entire lifecycle. 

• Experience with the public transportation domain is a plus. 

• Experience delivering innovative technologies to government agencies is a plus.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

• Options for medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• 401(k) with 3% company matching

• Unlimited PTO

• Daily catered lunches in our San Francisco office

At Hayden AI, we are proud to be an equal opportunity employer, and are dedicated to fostering an inclusive work environment that ensures that every individual has the opportunity to contribute to our mission and achieve their full potential. We do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.