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Sales Support - PW

18 days ago
Full time role
In-person · Gurugram, HR, IN... more

Requirements:

  • As a sales support, will answer to customer queries, schedule meetings, and sales appointments at Skills and Solution Centre. Scheduling customer meetings and conferences etc.
  • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
  • Regular follow ups with sales team and check on order bookings status.
  • Coordinate and collaborate with Customer Order processing function for order processing.‍
  • Maintain an organized and presentation and system for administrative and sales professionals.
  • Compiling of various sales data and providing inputs and support the sales department.
  • Supporting in sales initiatives and events organised at regions, managing tracker and compiling reports.
  • Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, payment follow-ups.
  • Handling administrative duties for the company.
  • To maintain and upkeep the solutions and skill centre and maintain the decorum and ambience at all the time. To monitor visitor movements keeping close coordination with the host.
  • Reporting any daily activity to your supervisors.
  • Staying up to date with the latest trends and practices.
  • Taking and managing the loan warehouse.
  • Support the team in terms of CAPEX movements.

Qualifications:

  • Diploma or Any Graduate with minimum 3-4 years of relevant work experience
  • Good written and verbal communications skills
  • Understanding of efficient customer support and sales & marketing initiatives
  • Hands on experience with ERP system.
  • Proficiency with MS Office, particularly MS Excel, MS Word & Presentations
  • Excellent communication skills
  • Multitasking & Teamwork collaboration.

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