Head of Digital Development - European Operations (m/f/x)

over 2 years ago
Full time role
Munich, BY, DE... more
Munich, BY, DE... more

Company

NIO’s mission is to shape a joyful lifestyle by offering premium smart electric vehicles and providing the best user experience. ...

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Job Description

Digital Development team vision is “Be the Digital Key to the Ongoing Success of NIO”. Team’s mission is to deliver Digital Technology Solutions that measurably enable NIO’s business success; deliver standardized, cost-effective, secure and reliable infrastructure and applications environments for our associates, users, and partners.
As the Head of Digital Development – European Operations, you will be working closely with the European business teams, responsible for delivering and supporting all critical applications, managing network, infrastructure, and helpdesk functions across countries in EU region.

Responsibilities

  • Define European digital development support model that aligns with the Vice President of European Office and Managing Director
  • Accountable for all European systems/infrastructure build out/operations
  • Be the right-hand leader for the Vice President of European Office & Managing Director and deliver solutions as per the needs
  • Recruit, mentor and manage high performing digital development & operations team in Europe
  • Set the vision/mission for the team aligning with the global digital development team
  • Define processes and procedures as part of the Quality Management System as ISO9001 for development and support functions
  • Collaborate and team build across entities to achieve result
  • Responsible for the preparation and management of the European DD budget
  • Work closely with the global digital development, program management and infrastructure operations teams in China and US
  • Manage Information security, network, infrastructure, and end-user support departments according to the GDPR requirements
  • Prepare Monthly/Quarterly program reviews both at operational and executive level 

Qualifications

  • Bachelors or master’s in computer science or relevant degree
  • Proven management experience (at least 10 years) in leading technical, infrastructure, service teams and mentor new hires
  • At least 12-15 years of hands-on experience working with technologies in a large-scale, multi-platform systems environment
  • Strong customer facing experience with the ability to communicate to the business and technical leaders at all levels
  • Demonstrated ability to successfully manage/leverage 3rd parties to deliver on commitments/strategies
  • Demonstrated financial management in operations, service management, and business case development
  • Proficient with JIRA, Confluence, and other collaboration/issue tracking tools using Agile project management methodology
  • Excellent communication and presentation skills
  • EV Industry experience is a significant PLUS
This isn’t just another job. It’s an opportunity to join a movement to change the mobility experience for everyone. If you find that as exciting as we do, come join us!
To apply for this role please send your CV (in English) torecruiting.europe@nio.ioWe look forward to hearing from you!
About NIO    NIO Inc. is a pioneer in China’s premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a joyful lifestyle. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users. NIO designs, jointly manufactures, and sells smart premium electric vehicles, driving innovations in next-generation technologies in connectivity, autonomous driving, and artificial intelligence. Redefining the user experience, NIO provides users with comprehensive and convenient power solutions, innovative Battery as a Service (BaaS) program, and other user-centric services. NIO began deliveries of the ES8, a 7-seater flagship premium electric SUV, in China in June 2018, and its variant, the 6-seater ES8, in March 2019. NIO officially launched the ES6, a 5-seater high-performance premium electric SUV, in December 2018 and began deliveries of the ES6 in June 2019. NIO officially launched the EC6, a 5-seater premium electric coupe SUV, in December 2019 and began deliveries of the EC6 in September 2020.
Equal Employment Opportunity   NIO is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law. NIO US is an E-Verify employer.

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