We are looking for a Sr. Serviceability Technician with extensive experience in diagnosing, maintaining, and repairing vehicles, particularly Battery Electric Vehicles (BEVs). This role demands a professional who thrives in challenging environments. Please note that sponsorship is not available for this position.
The Role
· Create and develop service documents (service manual procedures, containments, technical bulletins, and campaigns)
· Become a technical expert in Lucid vehicles
· Diagnose, maintain, and repair Lucid Motors vehicles
· Collaborate with technical training to create technician training material & publications
· Work closely with Design engineers and identify potential assembly and service issues
· Work efficiently within a multidisciplinary cooperative environment
· Validate repair procedures for accuracy (Repair procedures, labor time, diagnosis, etc.)
· Improve service procedures without compromising safety and quality
· Perform tooling validation prior to being release to the field
· Support cross functional teams and assist with preproduction vehicle builds
· Assist with cost analyst impact on serviceability methods and processes
· Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training
· Support campaigns and containment initiatives
Qualifications
· A capacity to creatively solve problems and think quickly in fast paced environments
· Flexible work availability and ability to travel as needed to support service efforts
· Mindfulness and a passion for creating positive team experiences
· Exceptional ability to interface and collaborate with individuals, groups, and vendors
· Proficient in navigating a laptop or computer in a windows environment
· Working knowledge of Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms
· Experience using test tools
· An innate drive to maintain product and company reputation, always complying with company communications policies
· Excellent communication skills
· Proof of excellence in your past position, while demonstrating profound creativity in resolving problems
· A passion for our mission, our people, and our customers
· Strong oral and written communication skills
· Strong organization and time management skills
· Strong aptitude for learning innovative technologies
· 6-10+ years of automotive experience
· 2-4+ years of EV experience
- High school diploma or GED preferred
· Must possess a valid driver’s license with a clean driving record for the past year
· Strong diagnostic experience
Advantageous Experience:
· OEM Certified Master Technician
-ASE's A4 to A8 L3, L4 and HV certification
· EPA 609 Certification
· Automotive Technology/Technician Degree or equivalent experience
· 3D CAD experience is a plus
· Startup experience
· Experience supporting service procedures creation and validation
· Experience in luxury automobile repair environments
· Fabrication experience
· Ability to drive non-commercial truck and trailer
-Sponsorship not authorized for this role
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